Upon purchase, you will get an email confirmation from SquareTrade.ÿ You will not be mailed a paper contract.ÿ If you have questions, please call: 1.877.WARRANTY.
From the Manufacturer
Let's face it—warranties have gotten a bad name. But SquareTrade is changing that. With low prices, award-winning customer service, and thousands of 5-star reviews, SquareTrade delights Amazon customers time after time.
SquareTrade customers love sharing stories about how we've saved their day—and they've made us the most reviewed protection plan on Amazon.
Just visit squaretrade.com or call 1-877-WARRANTY.‚Äč‚Äč‚Äč‚Äč‚Äč
Most helpful customer reviews
23 of 23 people found the following review helpful.
4 months later computer is still not fixed and the 5 day claim is a total lie
Purchasing this item was the biggest mistake I believe that some of the reviews might be fraudulent, this was my experience with Square Trade in April I experienced a 55 minute hold time and was finally told that a "certified" technician would be sent to my home. The technician should up and could not fix the computer, he suggested that I run to Best Buy to pick up a external disc drive so that he could load software from there. I did so and honestly the only reason I did was because I really needed a working computer.
The technician could not fix the PC so I decided to take it to a local repair ship who said that it would be cheaper to purchase a new computer and that fixing it would basically be like building a new PC. I contacted Square Trade and they said that another technician would come out and look at the computer and that this was there process. I was very upset by this point and said I want the money value of my PC. They than said that the technician needed to come out again and they would take a look at the computer. As of July 2nd the computer is still not repaired and I am still dealing with Square Trade.
When I purchased the protection plan it said if the computer is not repaired within 5 business days I would be reimbursed, so far it was been four months and nothing has been resolved.
1 of 1 people found the following review helpful.
I have been fortunate to never having to file a claim
First, although I purchased a number of extend warranty plans through Amazon, I have been fortunate to never having to file a claim. Therefore, my 3 star rating has nothing to do with value of the warranty, but EVERYTHING to do with the fact that there is no identification of the covered product when they email the plan to your inbox.
Fortunately, this email came in the same day that I ordered the product so it was easy for me to note what was being insured. This timeliness of email is not always so, and, quite frankly, I forget sometimes what I insured. Shame on me for having a poor memory, but would it be too difficult for Square Trade to include the product identification in the email?
3 of 3 people found the following review helpful.
I just read the coverage is up to the purchase price of the policy or the replacement price of the item. That means if the impact driver cost more than the policy than they will refund the price of the policy. That means they aren't covering repair of the product.