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SECURITY CAM OUTDOOR WHT
Most helpful customer reviews
1124 of 1184 people found the following review helpful.
I love it, I hate it - Nest Aware service needs more subscription offers
I have mixed emotions about this product for a number of reasons. I bought 5 of these with the intention of installing all of them on the same day, so far I installed 2 - I might return the rest. The good - it was very simple to install, offers great video and audio quality, great features for motoring and play back, 2 way audio etc. I was doing some research and this is probably one of the best security cams out there. If you have a strong WiFi signal in many areas (I have access points all over my property) of your home and a power outlet you are good to go. No worries about changing camera batteries, connecting to a proprietary hub with a limited range, etc. Pretty much it is plug and play, almost. The bad: Had issues with the Nest app setting up my first cam on my iPhone (iOS 10) - the app just hung on Looking for WiFi networks. So I plugged the USB end of the cam into my computer, ran the .exe and set it up that way. The USB power connection with the cylinder lock mechanism from the camera to the power connector caused me to drill a hole much larger than theoretically needed when installing the camera wire through walls. They should have offered some sort of disconnect or a locking plug-thing on both ends that way you don't have to drill such a large hole to feed it through. Once I had it installed it worked but then stopped. I needed to reboot my router and change the WiFi channel from 1 to auto - so far so good. My biggest gripe is the Nest Aware cloud storage service to provide monitoring features and storage of your history. I found this out AFTER I bought the product - they need this information to be clear in the description of the product on Amazon's site as it is no where to be found. The problem is that they only offer 2 cloud storage option subscriptions to store your history with their Nest Aware cloud storage offering. Don't get me wrong you get some great features for it but those prices are also a bit high for cloud storage especially if you have multiple cameras. Here is the break-down: Currently as of 10/24/2016:
1) 10 day - $100 per year per camera with a $50 discount for each additional camera
So for me - that would be $300 / year - to store 10 days of history for 5 of my cameras. That I already spent $1000 on.
OR - They also have:
2) 30 day - $300 per year / camera with a discount 50% discount per camera ($150 per year)
This is ridiculous for home consumers who want simple home security. I used this for home security, if nothing happens on that day - it can be overwritten the next day for all I care. Nest - please make a subscription option for home security for owners to choose how much storage they want or offer and entry level package to store 1 or 2 days storage at a reasonable price.
I found out that if you contact Nest and make this suggestion - they will provide your feedback and report it to the Sale organization for consideration. I lived chat with a Nest rep yesterday and that is what he told me.
521 of 557 people found the following review helpful.
Great camera, disappointed with cord
I'm a longtime user of Dropcam and Nest products having owned several indoor cameras, 2 different generations of thermostats, and smoke detectors. I've been waiting for years for Nest to announce an outdoor camera, and eagerly snapped up several of them when they were announced. I just got around to installing the first yesterday, above my front door.
The camera itself is very solid and seems durable for the outdoors. The attached cable is about 10 feet long and ends in a USB male connector which attaches to a female USB port on a second length of cord - amounting to 25 feet of cord total. The box also includes all the clips, wall anchors, screws you'll need for most installations.
In the simplest of installations, you'd mount your camera in the desired location and then run the cord to an outdoor power outlet, securing the cord along the way with the included clips. In other instances, a hole might be drilled through the exterior wall or into attic space (7/8" is required to pass the connector through) and the cord connected to a power source inside, thereby hiding most or all of it.
In my situation, our home was built with cat5e wiring to various exterior points specifically for connecting security cameras. I wanted to use this wiring so I was able to use a power over ethernet (POE) splitter and injector (bought on Amazon) to run power to the camera and then connected the splitter to the camera's power cable using a USB adapter. It worked flawlessly. Including a link to the adapter. WS-POE-USB-Kit for iPad or Tablet, Remote USB Charger Via PoE Ethernet Cable up To 328 Feet With 5 Volts 10 Watts and Female USB
My biggest gripe about my installation is the length of cable that I needed to conceal. Because the cable is permanently attached to the camera itself (which isn't inherently a bad thing, and probably has to do with waterproofing), installations like mine which don't require the cable to span a long distance to connect to power end up with a long mess of extra cord.
I ended up buying a weatherproof electrical box at the local home improvement store, mounting it near the camera, and tucking the cables inside (see picture). It looks clean, but it would have been nice to not have to take that extra step. I'll probably paint the box eventually to better match the brick color. For my other installs I plan to route the cable through attic space which will fully conceal it. It would be nice if Nest offered a shorter or alternative cord option, but I made it work.
Aside from the physical installation, Nest makes it simple to connect and configure the camera to your home wifi. Download the Nest app, select the option to add a new device, and scan the QR code on the camera. The only remaining step is to enter your wifi password, and everything connects automatically. Using the app you can view your camera's live feed, view past motion events (still images if you don't subscribe to the Nest Aware service to record your video), configure settings like night vision, sound, etc., as well as turn the camera off and on (if you ever need to).
Overall, I'm very happy with the camera. The image quality is great - full 1080p HD. I appreciate the option to receive motion and/or sound alerts, which I can customize with zones to minimize "false alarms" from passing cars, etc. There is also a built in speaker and microphone, so you can talk through the camera to "visitors" - invited or otherwise.
I've tried other camera options - ones with a DVR, Arlo (feared the batteries dying and hated the motion activated recording). Nest wins hands down!
387 of 418 people found the following review helpful.
So Far I'm Impressed
I pre-ordered this as soon as I heard it was coming out. We have two Nest 2nd Gen Thermostats and three 1st Gen wired Nest Protects and I love them. I personally had a bad experience with the 1st Nest Cam, but really wanted to give this a 2nd chance.
I was hoping that the power cord would be connected through a micro USB port that I could switch out the cord for a Ring Stickup Cam solar panel that I have, but alas, no luck. This thing is really meant to be plugged in at all times. I'm guessing that is because of the constant recording which caused my first Nest Cam to feel so hot I was afraid it was malfunctioning. Hopefully we won't have this issue with the Outdoor Cam. Here are my thoughts so far. I'll update if anything interesting to share comes up.
- The camera is rather large compared to the Nest Cam and seems watertight enough to not have issues being plugged up outside in an uncovered driveway.
- The night vision is really nice, and far superior to what I have with my Ring Stickup Cam. Like there isn't even a comparison.
- The notifications are almost instantaneous. Of course I'm at home with everything all on the same wi-fi, but still impressive.
- There are no delays in live streaming. This is especially impressive considering my Canary (which I love by the way) has a 10 second delay.
- Setup was incredibly easy. I scanned the QR code added the wi-fi and password and we were ready to go. It took less than 5 min to get going!
- My husband and I tested two-way audio and it works really well. The sound is clear at close range and if you shout you can hear it from the ground. Right now it's about 10 feet off of the ground.
- Also, the landscapers were here working outside today and set the motion sensors off but the trees swaying in the wind have not caused the sensors to activate.
The Not so Good:
- I'm still annoyed at the cost of the monthly/yearly subscription fees.
- I'm not electrician by any stretch of the imagination, so someone please let me know if I'm overthinking it, but the plug is not grounded and that bothers me for being outside.
- The packaging is nice and standard Nest. I'm a sucker for good packaging.
- There is hardware included to mount this indoors or outdoors. It comes with 12 screws for some reason which is way more than you need to install.
I've included a bunch of pictures, but so far I'm really happy with the picture quality and performance. Time will tell though how things go!