Upon purchase, you will get an email confirmation from SquareTrade. You will not be mailed a paper contract. If you have questions, please call: 1.877.WARRANTY.
From the Manufacturer
Let's face it—warranties have gotten a bad name. But SquareTrade is changing that. With low prices, award-winning customer service, and thousands of 5-star reviews, SquareTrade delights Amazon customers time after time.
SquareTrade customers love sharing stories about how we've saved their day—and they've made us the most reviewed protection plan on Amazon.
Just visit squaretrade.com or call 1-877-WARRANTY.‚Äč‚Äč‚Äč‚Äč‚Äč
Most helpful customer reviews
149 of 151 people found the following review helpful.
Stay away from this protection plan.
By Brad Ellis
Worthless system. Part broke for unknown reason on Keurig. Was not mishandled, was not dropped. Simple breakage due to wear and tear. Attempted to file claim, said it was NOT an accident, automated claim system said accidents are not covered and denied. Worst $8 spent. Will not purchase again for other appliances.
154 of 157 people found the following review helpful.
May or may not work - if you can ever get registered
I made the mistake of buying the protection plan, seemed like a good idea until I tried to register my product. I keep getting reply emails saying"Unfortunately, we were unable to process the receipt you recently submitted" . After the fourth try (following all directions), I decided to register on their site, that ended with a we are sorry but the registration could not be completed error. I have wasted over 90 minutes with this very poor company.
160 of 165 people found the following review helpful.
not a true extended warranty; they put up barriers to paying for claims
By Terry R. Nye
Do not purchase an "extended warranty" from Square Trade. They are a total rip-off. They used to be a true extended warranty with coverage beginning after the manufacturer warranty expired. But somewhere along the line they have changed. They now begin their "extended" warranty from the purchase date, which is not an extended warranty at all. I purchased one of their extended warranties for a Breville toaster oven that cost $249 new. The warranty at that time advertised that they would send a box and shipping label to have it shipped free to them for repair if needed or refund if it could not be repaired. As it turned out, I needed to use that extended warranty coverage, but when I tried to invoke it I got nothing but run arounds and excuses. It ultimately took 6 (yes, six) phone calls to their customer service, and ultimately to one of their supervisors, to get them to fulfill their warranty. A common excuse for failure to send a box or shipping label was a "glitch" in their system. They then tried to get me to take it to a local service center (which doesn't exist) to have it repaired and they would reimburse me. Finally, I got them to agree to refund my purchase price in accordance with the warranty agreement after they decided it wasn't worth the cost to ship my toaster oven to them. In fairness, they did eventually pay up and refund my $249, but it took 6 phone calls and several emails to get them to do what they promise to do with no hassles. I might also point out that when I purchased their "extended" warranty for a new, replacement toaster oven they began the coverage from the purchase date. Their "extended" warranty would have expired a year before the manufacturer warranty would expire. I got my money back. These people are nothing more than a rip-off. Avoid them at all cost. I would give them zero stars if I could.