Upon purchase, you will get an email confirmation from SquareTrade.ÿ You will not be mailed a paper contract.ÿ If you have questions, please call: 1.877.WARRANTY.
From the Manufacturer
Let's face it—warranties have gotten a bad name. But SquareTrade is changing that. With low prices, award-winning customer service, and thousands of 5-star reviews, SquareTrade delights Amazon customers time after time.
SquareTrade customers love sharing stories about how we've saved their day—and they've made us the most reviewed protection plan on Amazon.
Just visit squaretrade.com or call 1-877-WARRANTY.‚Äč‚Äč‚Äč‚Äč‚Äč
Most helpful customer reviews
12 of 12 people found the following review helpful.
Coverage is a Sham in my Opinion
Called today for warranty coverage and got no support...Jack (alias for a foreign call center employee) told me if the product fails within a year they don't do anything. Told me to contact the OEM and pursue remedy with them. See below: and notice they don't name the product that they know had a 1 year warranty..
As per our subsequent conversation, please be informed that every item is covered by its manufacturer for any mechanical or electrical failure from the date of purchase till one year. SquareTrade, being an extended warranty covers the item only if the manufacturer's warranty either expires or the manufacturer denies to cover the item.
For this we require the reference number from the manufacturer for the denial of the claim, date and time of the call in order to provide an alternate resolution.
SquareTrade Claims Specialist
11 of 11 people found the following review helpful.
Poor response on product claim
By Amazon Customer
We purchased two Swivel Portable DVD players in April with the Square Trade 2-year home AV protection plan for each of them. The ear phones on one of the DVD players went out within 3-weeks. We submitted a claim to Square Trade in May and have still not had the problem rectified. We get the run-around each time we communicate with them. We mentioned that we would need to give them a less-than-sterling review. They said "Go ahead".
20 of 21 people found the following review helpful.
I should have known this was just a scam. ...
By Patrick G.
I should have known this was just a scam. I bought this plan to avoid all the hassle and bureaucracy of the manufacturer but of course this two-year plan actually begins after the manufacturer's warranty has expired. What's the use of buying a two-year, or even a one-year plan, if Square Trade tells me I have to contact the manufacturer about any problems while its warranty is still valid? That means I pay for a two-year plan that is only honored for one year. Never again will I buy such an obvious ruse.