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Your digital life is irreplaceable. If your computer or hard drive fails, it can cost hundreds of dollars to restore all your music, photos, movies, memories, and important files. Manufacturer warranties may cover the cost of repairing your drive, but not the cost of restoring all your data. Rescue is ONLY available to residents of the 48 continental United States of America.
From the Manufacturer
Your digital life is irreplaceable. If your computer or hard drive fails, it can cost hundreds of dollars to restore all your music, photos, movies, memories, and important files. Manufacturer warranties may cover the cost of repairing your drive, but not the cost of restoring all your data.
Rescue Data Recovery Services Plan gives you peace of mind that your data is protected. If your drive experiences a covered failure, this plan can help you restore your data and, if necessary, may replace your failed hard drive at no additional charge.
There are lots of ways data loss can happen—whether from accidental damage from handling, computer viruses, or hardware failure. Don't be one of these computer users that experiences some form of data loss.
Don't rely on backups alone. Protect your drive and your important data with a Rescue Data Recovery Services Plan.
A Rescue Data Recovery Services plan covers any brand of external hard drive. If your drive experiences a covered failure, we can help recover all your files, photos, music, and movies for you at no additional charge.
You could also receive a brand new hard drive that's equal or better than the one you need to replace, at no cost.
All Rescue Data Recovery Services Plans come with money back guarantee. If for some reason we can't recover your data, we'll give you a refund for the purchase price you paid for the plan.
* Information provided herein is for illustration/ summary purposes only. Terms and conditions apply; please click to review a full copy of the Rescue Data Recovery Services plan.
Most helpful customer reviews
295 of 313 people found the following review helpful.
If its a mechanical breakdown, they will refund your $9.99 . Discretion to recover is on their side of the contract.
THINK before you buy!!! An average data recovery cost is around $2500 from professionals. THINK about this people, in the fine print, they have the obligation at THEIR convenience to tell you that they may not can recover your data due to the ability or not they have to recover it. If the motor dies, they will refund your $9.99 I promise you. They will not attempt to replace the motor to get your data, as it would cost them too much to do so. Professionals who do this have diagnostics for thousands of models of hard drives, and they may have to replace transistors, bearings, etc to get data off a mechanical drive. That is why professionals charge ~ $2500+ . They know how to do it, and can do it. It boils down to this...... I could throw a tent up in my backyard with a PC in it, behind my house, and offer the same warranty, and I would be legally fine. I don't have the equipment to recover your data,.. which lets me off the hook according to the very contract you didn't fully read. I will then give back you $9.99 ( without the interest I have earned on it ), claiming that, with my facilities, the data is unrecoverable. NO PROFESSIONAL company would offer this guarantee, when the average data recovery actually does consist of approximately $2500 labor and equipment usage. They offer this at such a low price, for those cases where the hard drive is functional, but just needs the data hijacked off it. Something you can do on your own. If the drive fails due to a mechanical reason, it is cheaper for them to exercize the fine print and tell you it cannot be recovered. Stay away from this offer. Looks good on paper, until you read the fine print which is at their discretion.
5 of 5 people found the following review helpful.
DON'T DO IT!!!! WASTE OF MONEY
DON'T DO IT!!! Biggest waste of money you can do. I was warned by a friend who purchased this product not to purchase it but did it anyway given I wanted some insurance on the data saved on my hard drive. She was so right: After waiting weeks for a reply I had to contact them to find out the status of my hard drive: They finally informed me that they can't recover data... Complete waste of money!!!!
2 of 2 people found the following review helpful.
This service was useless for us
This service was useless for us. Bought this with WD 2TB desktop external HD and after copying a bunch of stuff it fell on the floor accidentally but not from a great height. It was unreadable so sent it to Seagate Rescue DR services.Received an email that they received and then nothing for more than a month. Cant reach anybody there. After a couple of emails another status saying Data Recovery attempt in progress. And then nothing for another month and a half. Eventually, a call saying couldn't do anything with it, shipping the damaged drive back. Not really sure what they mean by the 15-day turnaround time but very disappointed. I bought another Seagate hard drive this time with Rescue DR services but am about to cancel the Rescue service. I'll buy more drives instead to backup for redundancy.