2-Year Protection Plan for Amazon Fire TV Stick with Alexa Voice Remote

2-Year Protection Plan for Amazon Fire TV Stick with Alexa Voice Remote
From SquareTrade

Price: $4.99

Availability: Usually ships in 1-2 business days
Ships from and sold by SquareTrade, Inc.

Average customer review:
(4.5 stars, based on 571 reviews)

Product Details

  • Brand: SquareTrade
  • Model: 80301-2yr
  • Released on: 2016-09-28

Features

  • Only Compatible with Amazon Fire TV Stick with Alexa Voice Remote (2016 release) purchased within the last 30 days
  • 100% paperless! Your Protection Plan will be delivered via email
  • Your card will be charged immediately, plan starts when device is delivered
  • Receive a replacement device 2 to 3 days after you make a valid claim
  • Make up to 3 claims during the term of your warranty
  • Cancel anytime, full refund in first 90 days
  • Fully transferable with gifts
  • No deductibles or shipping fees

SquareTrade covers your device from all electrical and mechanical failures, including certain out of warranty failures that are not typically covered by the manufacturer's warranty.



What's covered?

Out Of Warranty Failures (Non-accident)

You're covered for device failures that are not typically covered by the manufacturer's warranty: dust, overheating, humidity, and power surges (if your device is connected to a surge protector).

Mechanical/Electrical Failures from Normal Use

Repairing your average mechanical or electrical failure can cost as much as buying a new device. We cover you beyond the manufacturer's warranty.


How long is it covered?



Coverage Type

First 90 Days Year 1 (91st to 365th Day) Additional Years (if purchased a 2 or 3 year plan)

Out Of Warranty Failures (Dust, Heat, Humidity, Power Surge*)

Device Protection Plan
by SquareTrade
Device Protection Plan
by SquareTrade
Device Protection Plan
by SquareTrade

Normal-use Failure

Manufacturer's Warranty Device Protection Plan
by SquareTrade
Device Protection Plan
by SquareTrade

* Power surge is covered only if your device is connected to a surge protector.



What else does a plan include?


2-day Replacements

2-day Replacements
If your device breaks, file a claim and get it replaced in 2 days.

Free 2-way Shipping

Free Shipping
We'll ship you a replacement device and provide a prepaid shipping label for you to send us your broken device.


Cancel or Transfer Anytime

Cancel or Transfer Anytime
Customers receive a full refund if they cancel in the first 90 days. Refunds are pro-rated after that. Transferring your protection plan is free and can be done online or over the phone.


Electronic Delivery

Electronic Delivery
We'll email your protection plan to you within two hours of purchase. (Remember to check your spam folder if you don't see it.)


How does it work?


How SquareTrade plans work


Call 1-866-374-9939 from 6am to 10pm PST, 365 days a year.




We'll ship you a replacement device (same or newer model depending on availability). You'll also receive a pre-paid shipping label to send your damaged device back to us (must have a valid credit card on file in order to receive a replacement).




Return your damaged device within 30 days from reception (otherwise you will be charged the price of the replacement).


Things to know:

  • Upon purchase, you'll receive an email. This will be your official purchase confirmation. To give you the best customer experience possible, SquareTrade may also contact you about your purchase by telephone.
  • Please read the terms and conditions (see the link at the bottom of the page).
  • Start Date: Plan begins on the date your device is delivered, or on the plan purchase date if you already have your device and are purchasing a plan within 30 days of device purchase, and is inclusive of the manufacturer's warranty period. If you have an issue and are covered by the manufacturer at that time, you'll be directed to the manufacturer first.
  • For assistance, call 1-866-374-9939, 6am to 10pm PST, 365 days a year. An agent is always happy to assist you.

Legal Disclaimer

The Protection Plan for Fire TV devices is only available on a Fire TV device that has been shipped within the last 30 days and is only available for customers who are residents of the United States.

Terms and Conditions (Full Service Agreement)

Still have questions?

Give us a call at 1-866-374-9939.


Customer Reviews

Most helpful customer reviews

82 of 83 people found the following review helpful.
1Starting to think it is a scam
By jennyp1976
I have had 2 Fire Sticks quit working in a weeks time. I had purchased Square Trade protection plans for both of them. It has been impossible to file a claim. Their website has not worked, and their customer service reps refer me to the website. I am more than frustrated because I have purchased several policies on different electronics. I really am getting the feeling they make it difficult to file a claim so you just give up. Disappointed with Square Trade and the Fire Stick

69 of 72 people found the following review helpful.
1I was told one thing by SquareTrade as to what ...
By Jake B.
I was told one thing by SquareTrade as to what is covered and what is not covered, only to find out that after filing my claim, my issue was not covered. This is honestly a scam and just an extended version of the manufacturer's warranty. The person I spoke with at SquareTrade said everything was covered except theft or loss. I was told damage was covered, which it is in fact not covered.

35 of 36 people found the following review helpful.
1Never Again.......
By Cheryl in SC
I purchased their two year warranty for a fire stick and a fire tv. Days later I changed my mind and cancelled both warranties. I have contacted SquareTrade twice now about refunding my money. I have filed a complaint with the San Francisco Better Business Bureau. I have filed an A to Z Guarantee claim with Amazon. 9 days later and I still cannot get these people to refund my money. Clearly poor business practices.

See all 571 customer reviews...