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|BenQ 27 inch 2K Photographer Monitor (SW2700PT), 2560x1440 QHD, 99% Adobe RGB, 100% Rec.709/sRGB color space, Hardware Calibration, 14-bit 3D LUT, HDMI 1.4, OSD Controller , 60Hz refresh rate
Advanced display calibration made easy for color perfectionists! No guesswork. No stress. No frustration. No wasted time. X-Rite ColorMunki Display gives you everything you could possibly need for a brilliantly and professionally calibrated display or projector. Use the quick and easy, wizard-driven interface for incredibly perfect color without the need for color science knowledge. Unique features like Ambient Light Smart Control and our Automatic Display Control makes calibrating so easy, while delivering color accuracy and consistency time and time again.
Most helpful customer reviews
49 of 51 people found the following review helpful.
Works well IF you can get it to work
I've been using the ColorMunki Smile for just about two years. Most of the stellar reviews are old. In short, with a fresh Windows 10 OS, the device is not easy to get running. Those that claims it works flawlessly with Windows 10 are probably existing users that upgraded from Windows 7 or 8 with the device drivers already installed. The Mac OS (OS X or even the new MacOS - 2016-10) works well and usually doesn't have a problem except in the USB department described below.
Using the calibration is a two step process. First you install the device drivers and software, reboot, then access the software, plug in the Smile, and basically let it read the colors as they cycle in a box on your screen. The screen needs to be titled back slightly so the Smile sits flat on the screen with no light gaps. If you allow light gaps, the calibration will be flawed and the resulting 'improved' image will not be good. This process takes between 3-6 minutes depending on the OS and PC performance. Once done, the colors are matched well across devices. If, like me, you are using multiple displays, it calibrates them so the image color and contrast is consistent across them. This is very beneficial with a laptop and external display, or multiple multi-vendor displays, when dealing with colors for video editing, photo editing, or graphic work in general.
That was the good news. The bad news is that it is sometimes very finicky getting it to work. The issues come in multiple forms. First, you need to connect the Smile to a USB 2.0 port that has sufficient power. Many un-powered hubs will not provide enough juice and the error will simply be "Device not found." This is especially confusing when plugging directly into your PC's USB port and getting this message. Only when I realized that it required a direct USB 2.0 connection on the PC, rather than through most hubs or built-in USB 3.0 ports, did it work. This was true on more than a few of my systems making each distinct system a new problem to solve. This is also true on Mac's and PC's alike. For example, it works fine on one MacBook Pro but not on another older or newer one depending on their USB configurations. Heaven only knows if this will work at all on systems with only USB-C ports with dongles...
In addition to the aforementioned USB issue, the driver software is horrible on Windows. They claim their software is Windows 10 compatible, however, the latest version is not. What is ironic, is that the older version is. A quick look at the INF file (used for loading the drivers) included with the latest 1.0.2 version of their software, shows no OS later than Windows 7 listed. Consequently, when you open the device manager, you will see that no driver is loaded for the Smile, and therefore the software can't find the device. If you had Windows 7 with X-Rites drivers already installed and you upgraded to Windows 10, the driver will continue to function. However, if you just received that shiny new laptop and are installing the software anew, it won't work. Even manually forcing the driver to load (by hunting it down and manually selecting it), will not work because it is not a signed driver and is listed as incompatible with Windows 10. The installer however, gleefully ignores these issues during install and reports no problems at all. Unless you know enough to drill into the device manager and INF files, you won't ever figure out what the problem is.
The solution I found, is to find and download the older version 1.0.1. When you install the older version the driver is picked up by Windows 10 as compliant, and you will see the device being installed and configured by the device manager. Reboot and launch the software and it will inform you there is an upgrade available. Just ignore that. The calibration should now work. You may also need to right-click the ColorMunki Smile shortcut icon created by the installer, and choose 'Run as Administrator' for it to work, again making this kind of trial and error effort.
While the ColorMunki Smile works, the support is basically non-existent and the software hasn't seen a meaningful update in two years. What's funny is they list the latest software as being released in late August, 2016 but this is the version (1.0.2) that won't work with a fresh Windows 10 install. Due to the flaky nature of their software, and the hit and miss nature of the USB compatibility, I have to dock a star for each issue.
Would I recommend this? For color calibration yes, but only if you want to mess with the aforementioned issues. Other options are more expensive so I guess you get what you pay for, and X-Rite is content with that.
4 of 4 people found the following review helpful.
Maybe it works for some, it didn't at all for me.
I bought this for the same reason most probably do: to get my monitors to not only have good color but so that they were at least close in having the same color. While this item may work for some, it didn't for me and yes, I followed the directions and I tried it 3 times on 3 monitors; 9 tries total.
I have a good computer and a couple of monitors that run off my docking station that runs off my laptop. So, 3 screens. On the newest monitor, it made no perceptible changes. Ok. It's a pretty new and good quality monitor. On the second, which is older and had some color issues, this device made no changes either. Big disappointment. So, I thought, "maybe this monitor is just too old to correct." but still disappointed. Finally, on the pretty new (less than a year) higher end gaming laptop, again, (virtually at least) no perceptible changes. So, out of 3 monitors, and resetting each 3 times and trying to calibrate again, I had the same results: this thing didn't help. Hours of work and I still have 3 monitors that don't match up and none were seriously, if at all, corrected.
I've heard a lot of good things about this device but, in my experience, it just didn't work. Now I have to decide if trying the "other" major brand of these types of devices is worth the effort.
5 of 5 people found the following review helpful.
Avoid the headache - keep looking!
By Chris A. Gampon
I've had problems with this product since I received it. It did not work with my Windows 10 computer and monitors. I emailed support, the product worked once, but never worked again. I've tried over and over to try and get this to work.
One thing is absolutely for sure. The time it takes to make this work is NOT WORTH IT! If you have a lot of time to sit at your computer and try to make the product function go ahead and purchase. If your time is valuable and would like something to function as advertised AVOID THIS PRODUCT,
I have purchased any other items from this company so I can say that others would suffer such poor results. I can say that because of my experience, I will avoid X-Rite in the future.