Arlo Pro Security Camera by NETGEAR – Add-on Rechargeable Wire-Free HD Camera with Audio [Base Station not included] | Indoor/Outdoor | Night Vision (VMC4030)
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|Arlo by NETGEAR Indoor/Outdoor Mount (Black) – Arlo & Arlo Pro Compatible (VMA1000B)
|Charging Station Compatible With Arlo Pro & Arlo Pro 2 & Arlo Go Rechargeable Batteries - Charge up to 2 Arlo PRO or Arlo GO batteries at the same time - by Wasserstein (White)
|Arlo by NETGEAR Indoor/Outdoor Mount (White) – Arlo & Arlo Pro Compatible (VMA1000)
Arlo Pro is a 100% wire-free indoor/outdoor security camera with rechargeable batteries and audio and can be added to any Arlo base station system. Arlo Pro includes rechargeable batteries, motion and sound-activated alerts, 2-way audio, a 100+ decibel siren, and 7 days of free cloud HD video recordings. Arlo covers every angle to help keep you safe and protected.
Most helpful customer reviews
2603 of 2662 people found the following review helpful.
Arlo Pro vs. Nest vs. Smartcam
By M L
I'm a longtime Dropcam/Nest and Samsung Smartcam user. I had some locations outside far from power outlets where I wanted surveillance, purchased and Arlo Pro system for this coverage. I have to say, after a few weeks of use I prefer the Arlo Pro to my Nest and Samsung camera systems. The image quality is slightly poorer, but the functionality is easier, there is free cloud recording, the app interface is cleaner, and the wireless feature means I can place these in spots the others can't go.
** Ease of Use **
Nest: 9.0/10. Works out of the box, recent app update lets you scroll through video feed in time-lapse fashion. It's like the Apple-version of camera systems, even your grandparents can set it up and use it.
Samsung: 7.5/10. If Nest is the Apple version, Samsung is the Android. It's a little bit better of a camera, but it's not as easy to setup and the app requires multiple logins to access the video feed, and doesn't have single Touch ID access like Nest or Arlo. So even though my phone saves the first password, I always have to manually type another password to view the feed. Otherwise the app is straightforward, and setup is about average on the easy scale.
Arlo Pro: 9.0/10. Like the Nest, this works out of the box and your grandparents could set it up. The app is self-explanatory and easy to navigate. A small hiccup in that a recent app update seemed to wipe camera settings, but afterward everything else has been fine.
** Cloud Recording **
Nest: 2/10. $100 per year for 1 camera for 7 days of stored video; each add'l camera is $50/year. (4 cameras = $250/year for cloud). Because Nest cams run 24/7, they will constantly use your home's internet connection bandwidth; the more cameras you have, the more of your bandwidth they chew up. From personal experience I will say the cost doesn't sound so bad at first, but after 3 years of paying it I'm realizing using Nest cameras has become a multiple thousand dollar system for us. We are stuck paying for this as long as we want to keep using the Nest cams. Great marketing by them, but terrible long-term option for surveillance system. I wish I would have considered long-term costs before I bought Nest cameras.
Samsung: 0/10. No cloud option; SD card stores video locally, app on phone allows you to view feed in real time. If you don't need a camera for anything other than real-time viewing, can't go wrong with the Samsung. But it's not a cloud cam, if you need cloud storage/access look elsewhere.
Arlo Pro: 9/10. Free cloud storage of video clips for 7 days for up to 5 cameras; $100/year for up to 10 cameras and 30 days; $150/year for up to 15 cameras and 60 day of clip storage. For comparison, Arlo Pro lets you have 10 cameras and offers 30 days of storage for what Nest charges for 1 camera and 7 days.
** Video Quality **
Nest: 8.5/10, very good, but if you zoom in it gets exponentially poor. Night vision also good.
Samsung: 9.0/10, ever so slightly better than Nest. In my experience, Samsung's zoom is crisper and its night vision is superior than Nest.
Arlo Pro: 6.0/10, acceptable daytime color feed, but overall Arlo Pro is poorer than the others (Note: this might be due to farther distance from router). Night vision is on par with Nest, but if you buy the Arlo Pro skins (sold separately), they actually reflect off the IR in the corners of the screen and wash out the image. So don't use the skins.
** Audio Quality **
Nest: 6.0/10. The Nest cam's audio is the most frustrating feature of this camera for me. It's two-way, but only one-way at a time (like a walkie talkie). If you use it to monitor & talk to a baby or pet, the lag is considerable and you cannot hear yourself on the other end. My wife & I tested this, she stayed home I left and tried talking to the dogs through the app. My voice came through choppy & was not clear. Some of what I said wasn't sent at all. When listening through the app, audio is quieter even on highest setting. This is the Nest cam's weakest feature, and frankly, it doesn't work well at all.
Samsung: 9.0/10. Fantastic audio quality, and it's true two-way so both sides can speak and hear each other at the same time (like a cell phone). When you speak you can hear yourself speaking on the other end on your smartphone while watching the feed. Nest does not do this. Samsung Smartcam can also double as a baby monitor by playing lullaby music and a few other songs. Bonus.
Arlo Pro: 9.0/10. Excellent audio quality, clips stored to cloud playback with crisp audio. The camera overlooking my driveway clearly transmits the crisp snaps of dried twigs being crushed as cars goes down my driveway.
Nest: 7.0/10. Inside my house, connections are mostly good. Cameras at far edges of my house drop signal constantly. I know because I get notifications daily when a Nestcam drops offline. I used to have a Nest cam in my detached garage but I had to bring it back in the house as it was dropping signal multiple times per day.
Samsung: 8.0/10. Does not constantly record to cloud, so only "pulls" video when you call it via the app. But it has worked every time I've called on it, connects fast, doesn't drop video for me, and is currently located farther from my router than my Nest cams.
Arlo Pro: 9.5/10. The Arlo Pro has far better range than either Nest or Samsung. I actually moved my cameras around to use Arlo Pros to replace the Nest cameras on the far edges of my house and also have the Arlo Pro cameras also outside at the far reaches of my property. Video signal drops a bit when you go 100+ feet away, but it still works. The cameras are always available when I try to connect real time. And in this winter's 30 degree weather, my Arlo Pro cameras had no problems recording clips while my outdoor Nest cam fell offline several times.
** Ease of Installation **
Nest: 8.5/10. Comes with mounting plate which can be screwed into wall or ledge. Camera can rotate in mount for sideways mounting. Must be near power source.
Samsung: 8.0/10. Wall mount easily screws onto back of camera, only has one cable (power) but it is not as nice as the Nest cam's clean USB cable.
Arlo Pro: 9.0/10. Comes with a magnetic ball mount which can be screw-mounted onto any surface. Camera itself has a magnetic backing; traditional camera screw mount is on very back of camera, (different from regular Arlo with screw mount on bottom).
Arlo Pro-specific Frustrations: Camera settings I set from web portal were erased when I updated the app on my phone. I waited a day to do the app update on my smartphone, and for that day until I did the update, my cameras stopped recording clips. I don't understand why the phone app seems to override settings from account/web interface, and I don't understand why the cameras stopped working until I did an app update on my phone. Recording sometimes takes too long to start (i.e. 2-3 seconds after motion first detected), which means I get a lot of clips where I see the tail end of something moving across the screen. I have the cameras perpendicular to the area they are monitoring so objects go across the screen, if you use them head-on the motion sensing is poor.
For me, the positives easily outweigh the negatives: Ease of use, everything working out of the box, and the wireless capability is a combination of features the other systems don't have. Each system has it's place for use, and all of them do work. They just each excel at different things.
If you're still on the fence, the one thing I'd circle back to are Nest cam's long term costs for cloud storage. It essentially adds to the cost of the system for as long as you plan to use it.
UPDATE: Less than a month into ownership, some of the shine has come off the Netgear Arlo Pro. I am having problems with clips not being recorded to the cloud when the cameras detect motion. I'll get notifications there was motion, but the cameras do not record clips. I'll get about one clip recorded for every 10-15 notifications of motion detection. For a security system this isn't really acceptable considering you cannot go back and review feed with Arlo. If they don't save the clip to the cloud, the camera is useless. I've been working with tech support on this (which is fair to poor - 2+ days response time and very general responses) and the last response indicated there is an issue with the iOs app and they are working on an update. But I have these issues on my Android as well, and when I log in via PC I cannot see clips either. Also the clips quality are sub par - I get green blotches across the screen , images will freeze frame for the duration of the clip, etc. None of these issues started until after a week or two after deployment, the cameras worked well out of the box but began to show warts soon after.
Update 2 (2/3/17): Some of the issues from my last update have improved, but I'm still not getting every motion trigger recorded to the cloud. I'm knocking it down another star because now I am unable to connect to two of my cameras at all. They record clips, I get notifications of this, but there is nothing in the cloud and I cannot connect to them real-time. The other frustrating thing I'm experiencing in use is how often I have to go outside and wipe all the lenses down. At least once a week I have to go out to each camera and wipe off the lenses with a cloth as they get fogged up and cloudy. For some reason I don't have to do this for my other exterior cameras, just the Arlo Pros. The biggest disappoint has been Netgear tech support, they never did help me and left my trouble ticket with the answer that a new app will be coming out soon and that should resolve things. But they could give me no ETA and no other guidance. Each response took 2-3 days. Zero stars for Netgear tech support, it was a terrible experience.
Update 3 (3/29/2017): I'm four months into ownership and the cameras aren't doing well. I have 3 cameras (purchased an add-on as well) and have issues with each. Two will not display a live feed when I summon it on the app and the 3rd does not detect motion nor record video at all, I can walk past it all day and it won't record. The Netgear app shows all three cameras have full WiFi signal, and two are at 75% battery while the other is at 100%. When the cameras record video clips, I get large green stripes blocking the field of view. I've deleted and re-installed latest version of Arlo app but I have the same problems. This system has been very frustrating because I love the packaging, but the functionality has been poor for me. These are not reliable for either motion detection or surveillance.
Update 4 (10/9/2017): A lot of issues improved with warmer weather. During the Spring and Summer we had no green blotches and the cameras properly reported power levels. I could connect when I called up the camera on the app. In light of this return to functionality I added another star back to the rating. Unfortunately I continue to be disappointed by Netgear's tech support, which to this point has not been helpful. I won't go into detail here as I appreciate their attempt to reach out below and will go that route. If the cameras make it through the winter without doing the green blotch thing and I can pull up the feed on command, I'll raise the rating again. I do like the system, the app and cameras, but the niggling issues (and the fact it still doesn't pick up everything) have kept it from being a five star product.
560 of 570 people found the following review helpful.
2 month review...
I've had these cameras for 2 months now, so I feel I can write a fair review. I bought this system because I wanted to hang cameras outside of my house so that I can see what's going on when I'm not home and so my wife can feel safer. I also didn't want to drill holes and run wire through the house. After doing lots of research, I decided on this system. I have 4 cameras all together, and 3 of them are attached to trees outside, the 4th is outside, but attached to the house. I didn't want to get a wired system and run wires to the trees. I put black sleeves on the cameras so that they blend in with the tree better. After reading many reviews on home security systems, I realized that even the wired systems rarely got good reviews, so why not just get a wireless system. I have some positive and negative feelings about this system.
The camera sends you an alert, almost immediately (which I love) when it detects motion. A few weeks ago I got an alert and checked it out, to find out that somehow my cats had gotten out of my house and were in the backyard!! I called my wife who wasn't home at the time, and she ran home. I was looking at the camera image in real time and when I saw one of my cats in the backyard I was able to tell her where he was and she was able to retrieve him. For that reason alone, I am eternally grateful to Netgear and their very sensitive motion detection. I never would've known that the cats had escaped if it wasn't for the cameras. That being said, I have lots of trees near my house, and even with pruning branches, I still get so many alerts when it's windy that I tend to turn off the cameras until it gets less windy. It would be nice if Netgear can work on an algorithm that allows the camera to "learn" when it's just branches moving from the wind. Also, I had to work on placement of the cameras so that I don't get an alert every time a car drove by my house. I've since arranged my 4 cameras in a way that I get mostly relevant alerts (except when it's windy).
Battery life: I've had the cameras for about 8 weeks now, and I haven't had to change the batteries yet. One of my camera's is running low because it used to be triggered by every car that drove by, but I bought a spare battery and the battery charger (which took a month to arrive) so that i always have a fully charged battery on hand. If you don't do that, then you'd have to remove the camera and bring it inside to plug into a USB plug to charge. That would be annoying for me since I don't use the included magnetic mounts because I found that they didn't allow me to aim the cameras well. I bought the mounts which extend outwards (amazon sells a double pack which is ok) so that I can aim the cameras better. For me to get on a ladder, unscrew the camera from the mount on the tree, bring it in to charge via USB, then go back out and get on my ladder and try to re-aim the cameras is a pain the butt. With the spare battery I'd just open up the camera , swap batteries, and be good for another few months.
Image: This is why I took off a star (I'd prefer to take off a star and half). The camera is supposed to be an HD camera, but the image during the day is really pixelated, especially if it's windy. I actually think the night images are better in sharpness then the daytime ones! The cameras internal IR light is puny, but I have security lights outside to light up my yard, so I don't rely on the cameras own IR light. I don't understand why the daytime image is less sharp then the night time ones, it's almost like the sensor is overwhelmed by any movement, and this is even when setting the cameras to maximum sharpness levels (as well as the recommended medium level). The camera would never be adequate to read a plate or even see a face very clear, but it's good enough to get a broad idea of what's going on. I can see when UPS drops off packages, but I wouldn't be able to identify the driver from a line up. I can see if someone is peeping through my window, but again, I wouldn't be able to identify his/her face. Nevertheless, it serves it's purpose because I just want to know if someone is in my backyard.
Range: I have 4 cameras set up, 3 on outside trees. The furthest cameras are about 100 feet away from the base station. I get 2 of 3 WiFi bars on the camera, so that's ok. I tried getting a WiFi extender in hopes that the WiFi signal would be boosted to the camera, but you'd have to plug the base station into the WiFi extender, which for me defeats the purpose because then I'd have to move the base station away from my wireless router! Nevertheless, I'm always able to get a live feed from the cameras, with minimal buffering, so I have no complaints about range.
Software: The software is easy to use. I get an alert almost immediately when there's motion and I get an email with a 10 second movie clip. When I get an alert I usually go onto their software (I have it on my Galaxy phone and my iPad) and check the video clip. That way, if I see something suspicious, I can immediate switch to a live view, which usually only takes seconds to initiate.
The second biggest negetive (which caused me to take off 1/2 a star) is that there's a 1 or 2 second delay from when the camera senses motion, and from when it starts to record. Why? I don't understand why they can't figure out an algorithm to allow the recording to begin from the second it picks up motion. It's a digital camera, so why the delay? It's frustrating because sometimes you get an alert, but it passed so quickly that the video is empty. I have two cameras overlapping over the front door so that i can pick up early and late detections, but really they should just do a better job of starting the recording immediately.
To summarize, a few weeks ago I had to decided whether I'd keep this system or change to a wired system, and I ultimately decided to stick with this and hope that overtime there will firmware updates to improve image quality and speed of recording initiation. I couldn't find another system that was significantly better then this one, so I just stayed with it. I would recommend this if you want a general idea of what's happening around your house, just don't expect crisp, sharp images (but really, how often do you see security cameras footage on the news that's clear? I think most security cameras aren't that sharp anyway. )
399 of 417 people found the following review helpful.
my unblinking telepathic watchbird
BLUF: Buy the Q Plus with a 128gb card (be sure it's microSDXC and class 10). You'll be happy.
I'll try to mention things I didn't see in the fiftyish reviews I read prior to purchase. Fast initial setup, not too much tinkering to get the position just right, and easy to change monitor/notify modes or set up your own custom mode. It's like having an unblinking telepathic watchbird perched in my kitchen. I named it Huginn after Odin's raven that scans the earth to tell him what humans are up to. Alerts through the iPhone app are 3-5 seconds after the event; emails (for which you can specify multiple recipients) usually come another 10 seconds later. Excellent.
The seven-day free cloud backup rocks. The Q Plus with a 128gb card for local backup rocks far harder. Mine is paired with SanDisk Ultra 128GB microSDXC UHS-I Card with Adapter, Black, Standard Packaging (SDSQUNC-128G-GN6MA). It's great if you're trying to avoid a subscription for more cloud storage, though $50-90 for additional hardware (upgraded camera and the memory card you choose) for five cameras would add up to many moons of premium subscription. You'll have to think about what suits your needs; I say local backup storage is king. All activity in the busiest part of our home during the past three days has taken 2-3% of the card at 1080 video and audio as well -- awesome. You can set it to stop recording when the card is full or automatically overwrite the oldest records once 80% full. Records on the card are mp4 files titled with the epoch time of the event, which you can easily convert to standard date and time with a Google search or just sort the folder of recordings by the date the file was created.
Regarding motion-activated recordings, some old reviews of the battery-operated Arlo units griped about delayed activation. A moving object that was in sight for only a few seconds might be captured for the last half, so only someone's backside would be seen while exiting your driveway. I don't know if today's firmware for battery-operated Arlo units handles it differently but there are no such issues with the Q Plus. It shows playback beginning a few seconds before the motion occurred and then stops recording based on your chosen setting, either upon motion stopping or when a specified length of time has been recorded. I'm guessing this unit has some kind of revolving cache of the past five seconds that it continually overwrites until motion is detected, then using those few seconds as the beginning of the recording.
The only downsides so far:
1) The memory card mysteriously stopped writing after the first couple days and required reformatting. May be related to me removing the card without properly "ejecting" through the menu. Hasn't happened again but watching out. You can verify remotely that the card is functioning, needs reformatting, etc. (hasn’t happened again after 15 months).
2) Switching modes by iPhone app (home/nonalert to away/alert) sometimes requires as much as 10 seconds for the camera status to be interpreted before changes can be made. Inconvenient but manageable. Might be my old phone. (Yes, upgrading my old phone, network cables from CAT5e to CAT7, and using POE instead of wifi dramatically increased speed.)
3) Windows restrict the IR broadcast for night vision by reflecting the light rather than passing it. The camera's entire field of view is lit up beautifully like noontime on the night vision recording except the window only showing a reflection of the interior. See attached photo of my kitchen at night. Anyone standing just outside that door window peeking in would be invisible to the camera inside. That's just physics and nothing the manufacturer can address. I'll fix it with an outside camera, or at least an exterior IR bulb illuminating that space just outside the window.
All things considered, this system rocks too hard. I keep imagining scenarios like receiving an alert, watching a burglar, then debating whether to startle him with the two-way audio ("Hey bro, nice tattoo.") or just call the police and showing them his every action in 1080 video. If Sonos ever gets IFTTT integration I might just have "Been Caught Stealing'" by Jane's Addiction blare at him upon entry.
This system is a huge security asset and Huginn will have a few buddies soon. Highly, highly recommended.
— 5 MONTH UPDATE —
This system won’t stop rocking and five stars ain't enough. The peace of mind during a week out of town was phenomenal. A few observations.
1) Storage capacity. The camera sits in the busiest part of the house and the 128gb memory card has recorded every motion and word in 1080p. At the rate it’s filling, the card will hold at least eight months of records before it’s full and begins writing over the oldest (turned out to be five months; see update below). Some might call it excessive, but the 64gb card was only $20 less, so no regrets.
2) False alerts. Turns out the motion sensor can activate when the brightness of the room changes suddenly. If the sun is just right and the wind is strong enough to blow my trees fifty feet behind the house, the rapidly changing shadows cast through the window will set the camera to record. This “false positive” is no burden for me but may affect your application. You can choose “hot spots” in the field of vision so, for example, passing cars seen through the window are ignored, but this shadow effect is the entire room.
3) Another application. I hear squirrels over my head in the early morning as I sit on a couch by an exterior wall. Are they on the gutter? Are they in the attic? Huginn was recently assigned temporary duty in the attic, staring at some peanut butter crackers for two weeks. He didn’t complain and reports no squirrel activity in the vicinity, and this bird doesn't blink. I probably wouldn’t spend so much money on a pest cam but this cost me nothing new (except leaving a security post unfilled for a time).
— 15 MONTH UPDATE —
Huginn is still going great. A few more observations.
1) The local storage in 1080p has kept the past five months of recordings before storage is full and it deletes the oldest (128GB card). I’m still pretty satisfied: it’s over 20,000 individual recordings from the busiest part of our home and enough time to look back if we suspect a break-in occurred.
2) Sometimes excessive wireless network traffic causes the connection to be lost, indicated with a lavender light. I frequently caused it by playing three wifi speakers at once. I never verified but I bet the local storage still saves recordings. Worth noting, after any temporary loss of internet service, recordings made during the downtime will not be uploaded when service is restored.
3) Switching to the power over ethernet (POE) feature eliminated the potential wifi interference and increased data transfer dramatically. Since the device receives its power through the same network cable transferring data, I initially thought just an ethernet connection would suffice. Rookie mistake; turns out you need to "inject" power into the cable. My router does not support POE, and looking around online suggests not many do. For larger networks there are relatively cheap 6-12 socket POE injectors and for small networks you can find an individual. DON'T BUY ONE! I had never looked closely at the supplied ethernet adapter until hunting for a solution. Turns out the power cord for the camera plugs into to a small outlet on the ethernet attachment, so the Arlo Q Plus has its own inline POE injector. The only additional hardware you need is an ethernet cable. I don't know much about networking, but CAT5e cables are old tech that does not sustain max data transfer at long distances. CAT6 and CAT7 are newer generations with more insulation and other magic I don't fully appreciate. What I do appreciate is that upgrading every network cable in my house to CAT7 only cost $15. Not even a question at that price, though for you may require more linear feet and dollars of cable than I did to upgrade.