NETGEAR Nighthawk X4S - AC2600 4x4 MU-MIMO Smart WiFi Dual Band Gigabit Gaming Router (R7800-100NAS) Compatible with Amazon Echo/Alexa
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Nighthawk X4S AC2600 Smart WiFi Router with 160MHz, MU-MIMO, and Quad Stream technology delivers WiFi to multiple devices simultaneously for faster speeds. Stream 4K content in pristine quality with 160MHz support while receiving ultimate WiFi speeds of up to 2.53Gbps, with a powerful 1.7GHz dual-core processor. Enjoy smoother streaming and gaming by prioritizing application and device with Dynamic QoS.
Most helpful customer reviews
79 of 87 people found the following review helpful.
Resolved........ Buggy solution for 5ghz
Updated the review to reflect the outstanding customer service received on the product by the Netgear tech team. The product review I posted needs to be updated with the findings. The Netgear engineer team worked to solve the issue to my satisfaction. The product does indeed work very well and maintains my wireless speeds to all my devices.
The product does not work as advertised. I'm experienced in connecting switches / routers / and various network equipment. I followed the directions of the installation and chose the WPS connection method. Which on the surface seemed to work and connect to my Netgear R9000 router. However, that is where things go south. The extender displays a series of White LEDs, one that signifies connection strength via White / Amber or out. The LED was solid white and all indicators signified a good connection for both the 2.4GHZ and the 5GHZ wireless. All my 2.4GHZ connections appeared to be solid. However, the 5GHZ would connect disconnect and display messages that authentication failed. I redid the setup manually and again via WPS. Each time my 5ghz devices would have a number of disconnections or very slow speeds. I finally reached out to Netgear support and opened a ticket and have yet to hear back from anyone at Netgear. I will be boxing this unit up and sending it back to Amazon as I will wait for a more solid and fully tested solution.
67 of 73 people found the following review helpful.
Made my 5 Ghz network much slower - bought this on launch why so many early reviews?
By C. Rich
I got this having pretty high expectations, and it was extremely disappointing. The setup was straightforward; I logged into the website walked through the installation process. I have one gig fiber optic in my home, I was literally outside my window 10 feet away from the router, getting only 1 Mbps. I went upstairs where I was looking for a little boost up there as well with even a worse result. I completely agree with the first review that was written for this product. I wanted this to work it would solve many headaches instead it will be getting boxed up and returned.
4 of 4 people found the following review helpful.
Never got setup to work properly.
By R Crosier
UPDATE #2: It appears that this review is attached to BOTH the R7800 and the R7000 models. My original review (bottom) was for the R7800, which I had problems with, and did not get to work. The TOP review is for the R7000, which I replaced the R7800 with, and is working great. I've set up two R7000 models now, and both work great!
UPDATE: I received an email from Netgear support, offering to help get the router going, but have already replaced it with another Netgear model R7000, which is working great. Changing review to 3 stars just because they reached out to me proactively.
(R7000 review): This unit seemed to come with newer software, and an app called "Netgear Up". I was having my son set this one up, for educational puposes, and he installed the app on his Android phone, and set it up very easily. It immediately told him that the unit was doing a "software update" (which is what the R7800 below may have been doing, but no message)... The unit was up and running in 15 minutes or less. We did have to use a browser to connect back into it and change the IP address and other settings, because I was replacing another router, and it configured itself in such a way that I didn't want to leave it. The R7000 works great now, very fast!
(R7800 review): Unit hung up during first setup run, right after I entered a new password and security questions. I was not able to get to that screen again. I tried wired, wireless, factory reset the unit 4 or 5 times, but it never would run the setup genie properly again, would just hang for 5-10 minutes. After 2 1/2 hours of trying to get it working, I gave up and put back my old router and ordered another model, hoping that one works OK.
Note: This R7800 is not my first Netgear nighthawk (just first of this model), and I've done hundreds of various router setups over 30 years, so it's not like it's my first one. :)