Moto G Plus (5th Generation) - Lunar Gray - 64 GB - Unlocked - Prime Exclusive - with Lockscreen Offers & Ads
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Meet the new, carrier-friendly Moto G PLUS. This phone is all about performance you won’t outgrow. It takes stunning photos thanks to an advanced 12 MP camera and along with an all-day battery, gets up to 6 hours of power in just 15 minutes of TurboPower. It also comes in a streamlined design that fits nicely in your pocket and also comes with a fingerprint scanner/sensor.
Most helpful customer reviews
314 of 328 people found the following review helpful.
Best value on the market currently
By Rebecca Kessl
I usually wait a full week of ownership or more before I write a review. I am a light to moderate cell phone user coming from a Samsung Galaxy S5. All phones we purchase are unlocked and have used T-Mobile for 10 years. I have not received any money, merchandise, discount, or any promise of such for my review.
My phone met a watery death and it was time to upgrade. I was looking for a phone under $300 that was unlocked. I am used to using flagship phones that are a generation or three old, so I had a lot of reservations buying this phone. I also usually keep my phone for 2-4 years.
Text and call notification
No removable battery
Overall, I am very happy with the phone. It truly does feel like an upgrade. The phone performance is snappy, camera is fast, screen is decent, and there are few limitations. If you are a low to moderate user that knows how to use the google play store, then this might be the best value for your money of any phone currently on the market. Period.
The highlights of the phone that stand out most to me are the camera, screen, and performance. The camera has a great access function. You can access the function by twisting it twice. On average, I found that I can take a picture in 3 seconds from start to finish without a flash and four seconds with a flash. With my S5, it was about 10 seconds. I am a parent of 3 kids, so 10 seconds means a lot of missed photos. I found this to be superior to my brother’s IPhone 7, my friend’s S7, and the T-Mobile store’s S8. Low light photos are not as good as the flagship phones. A second double twist motion will bring up the selfie camera, which is also of good quality. I was able to get some good Easter shots with the camera. I am not a photography buff and can care less about stats and such. I want something that will capture life and this one does a great job. The stills are not as amazing as an IPhone, but they are comparable to a S7 (getting spanked in low light but close in all others I tried). Again, real world speed from wanting to a taking a picture to picture being taken is fastest I have ever seen on anything short of a top end SLR camera (with obviously inferior quality).
Everyday use has been great. The battery overperforms my expectations. The farthest I drained it was to 39% when I worked from 9 AM to 1AM. The turbo charge feature is fantastic. Advertisement says 6 hours in 15 minutes. For a light to moderate user, this could be accurate. If I listen to Amazon Music for 5 hours, watch a video or two, and do some light browsing, I am at 72%. This is with no adjustment or other battery saving devices or software. On an average day of about 1 and a half hours of actual use time, I am usually at around 70% and around 50% by bed time. I charge for about 30 minutes to an hour and am usually around 90%. So far, it is superior to my S5, which had a fantastic battery life. This is my best experience with any smart phone or tablet with a battery. We shall see if it lasts. I have not overcharged the phone one time so far.
The biggest thing for some is the screen. The size is decent. It is rated at 5.2 inches. The screen is not as good as the Samsung Galaxy S6, S7, or S8. The crispness is on par. The brightness is a little subpar to the OLED screens. Perhaps I am just used to OLED. The pixel density is good and the screen looks great. It performs decently in bright or dim light. It just doesn’t have that glowing “oh wow” look to it. It still looks great and reminds me of the screen on a LG G5, which is still really good. It does not remind me of the crappy screens of some of the other low budget phones I have seen.
Performance is good. Most applications load in under 5 seconds. The only game I play is Pokémon Go, so I can’t rate gaming. The stock text notification is worse than I am used to. Music sounds wonderful with a headphone, but only okay with the provided speaker. The stock calendar for google is also only okay. Calling and Wi-Fi calling have been perfect so far. Definitely better than my old S5. Bluetooth works well and pairs quickly. Multi-tasking is also effective once you get used to the on-screen buttons.
Other notes: You can use this as a pedometer. I am using Pacer. You can use this as a controller as I use it with my Roku 3 with the downloaded app. You cannot exchange data by touching phones since it does not have NFC. Weight is acceptable. Ergonomics make the phone seem a little awkward. I can imagine some with smaller hands might find it uncomfortable for one hand only use. I have not had any temperature issues.
Summary: If you are a superuser of smartphones, you are wasting your time expecting a budget phone to be a top end phone. If you are looking at a budget phone that performs like a flagship phone, but without some of the bells and whistles, this may be the best phone you can buy for the money right now.
538 of 571 people found the following review helpful.
Excellent value with minimal compromise.
By Dayna Richardson
Bought this phone (64gb version) to replace an iPhone 6s 16gb version, wanted to try Android again (tend to ping-pong Apple and Android every other generation).
The phone is incredibly fast and has lots of internal storage. The camera also has a fast shutter and takes incredible pictures when the lighting is just right. The SIM and SD card tray is a little odd until you figure out what's going on, but once you figure it out and slide the tray back in, the phone recognized both no problem. Pretty much stock Android with a few Moto quirks (twist for camera, flick for flashlight) that don't bog down the phone like Samsung software tends to do (my old Galaxy S6). Android 7.0 is its own review, but considering my last Android was 5.0, the newer features are very welcome.
Two things I'm sure people want to know:
1 - This works on T-Mobile no issues; didn't have to call anyone or anything like that, plugged in the SIM and off I went.
2 - My version is the Prime Exclusive with lock-screen ads. Basically, the difference between this and the standard version ($60 more) is twofold: mine came with Amazon's apps pre-installed on the phone, all in their own folder and the lock-screen will almost always have an ad. If you have no notifications, it will be a full screen ad which can be swiped away; if you have notifications, it will just be another notification, always below your main notifications, that can also be swiped away. These ads don't interfere with your ability to get into your phone instantly and don't interfere with notifications or checking the time.
33 of 35 people found the following review helpful.
YES!!! IT WORKS ON VERIZON!!!!
By Jay P.
Great value for what you get. Screen quality is good (as good as my Samsung S5, not as good as S8 - but at 1/4 the price). See other reviews to get a sense of the features, but in summary it is in the same league as $600-800 phones.
I'm writing this review to correct the misconception that this does not work on Verizon...
YES!!! IT WORKS ON VERIZON!!!! (but see warnings below)
1. It has a CDMA/LTE radio.
2 At least one person has gotten it working on Verizon's network (Others said they had it working on Verizon, so I suspected this was true. But now I HAVE IT WORKING ON VERIZON, so I KNOW IT IS TRUE).
In theory, a phone with the right radio and in the Verizon database should be good to go. But it has to be programmed in manunally and by someone with more than the minimum level of competence. Sorry, I don't mean to imply most Verizon employees are incompetent, but I doubt Verizon spends much effort educating it's employees how to do this (why should they... not like verizon gets money from motorola/amazon). So you need a verizon tech who knows a bit more/is more motivated than average... My experience:
1. Verizon store in Philadelphia.
Them: "This isn't a Verizon phone. The database says we don't have a sim card for it."
Me: "It's a nano sim card. I can show you where it goes. Here's the IMEI number." (you'll need this by the way, it's on the box and in the phone settings)
Them: "Don't know what to tell you, but here's the customer support number."
2. Verizon customer support, #1.
Them: "This isn't a Verizon phone."
Me: "But I checked on the website, it's ok based on YOUR website."
Them: "But it doesn't say which SIM Card."
Them: "OK, I'll send you a nano sim card."
Nano sim card arrives, but won't register in the phone. So...
3. Verizon customer support, #2.
Me: "The SIM won't register."
Them: "We sent you the wrong SIM card. We can mail you another, or there's a Verizon store near you."
Me: "Are there different nano SIM cards?"
Them: "... I think so..."
4. Verizon store, Boston, MA
Them: "Oh an amazon phone."
Me: Hmmm... are we getting closer?
Them: "This isn't in our database, you'll need to call customer support."
Me: Damn. So close.
Them: "Ask them to add it to the database. This SIM Card should work."
Me: "I've already talked to customer support twice. Anything I should ask specifically?"
Them: "Ask for a technical manager. The phone model needs to be added to the database."
Me: "I'll try it" (thinking) Seems unlikely this is the problem if others have it working... but if this doesn't work I'm switching to AT&T
5. Verizon Customer Support #3.
Me: "Can I be transferred to a technical manager?"
Them: "Sure, but tell me what's going on and lets see if I can help first."
Me: (as I google AT&T plans) "I need to activate my moto G5 Play and the sim card..."
Them: "Oh, the amazon prime phone?"
Me: "What? You know what I'm talking about?"
Them: "Yep, I have the Asus Zen Prime phone. Saves you a ton of money, and nice phone."
Them: "Give me the SIM number... ok the IMEI number... restart the phone..." (a couple more steps)
Me: "Holy crap, it works now! How come you're the only one who can do this?"
Them: "The boston store is an associate store, not a corporate store. They can't enter a non-Verizon phone into the database. You have to go to a corporate store or call us."
Me: Hmmm... should I tell him about philly or the first two customer support reps? Nah... don't want to piss off the one guy who knows what he's doing.
Me: "You're the man, thanks!"
Feel free to show Verizon reps the above exchange. IT CAN BE DONE!
PS The phone updated very shortly after I powered it up. It may have had the voice/data update Moto promised (which fixes a bug with simultaneous voice call and data transfer). I have had no issues with choppy calls - though it has only been 1 week.