|Microsoft Type Cover for Surface Pro - Black
|Microsoft Surface Pro (Intel Core i7, 16GB RAM, 512GB) – Newest Version
|Microsoft Surface Pro 4 (256 GB, 8 GB RAM, Intel Core i5)
Microsoft Surface Dock (Compatible With Surface Pro 3, Surface Pro 4, Surface Book, Surface Pro, and Surface Laptop)
Most helpful customer reviews
495 of 516 people found the following review helpful.
I pretty much confirmed my suspicions in that most were doing ...
I must admit that I was leery at first reading all the of the negative reviews, but I really needed the option of a dock and I couldn't help but think that Microsoft, while not infallible, wouldn't put out a product so inferior as described by others. Once again, let me state that I know Microsoft puts out software with issues, etc, etc, etc, blah, blah, I chose to have a little faith in them. Well, it is my opinion that the majority of the negative reviews are user error. After I read some of the success reviews, I pretty much confirmed my suspicions in that most were doing it wrong. You must use an "active" mini display port adaptor if you have older monitors. Following the suggestions of others I used the http://www.amazon.com/gp/product/B00EDSZYII?psc=1&redirect=true&ref_=oh_aui_detailpage_o01_s00 adapters and works like a charm. I now have 3 monitors (the surface screen and two external monitors. I just simply connected them, went to my display settings and arranged them in the order I wanted them and that was that. The scaling is perfect, it simply just works. Again, I suspect that those with issues are using "passive" mini display adapters. Passive don't have the electronics built into the cord and the signal gets lost and compromised creating a failure.
2/5/2016: update- still performing flawlessly.
134 of 138 people found the following review helpful.
Works great with the right display adapters
By Techno T
**Updated 8/15/2017** Please see updated review notes at the bottom of this review.
The Surface Dock is really the only quality option for docking your Surface. Microsoft discontinued the Surface Pro 3 docks that locked in on the sides, so this is our only choice for a dock that charges the Surface and outputs to multiple displays, etc. Here is my pros and cons:
- With the right mini display adapters it works great. Tested many adapters and only Fosmon brand worked every time (VGA - Fosmon HD1826 Mini DisplayPort (Thunderbolt) to VGA Male to Female Adapter, White, or DVI - http://www.amazon.com/Fosmon-HD1823-DisplayPort-Thunderbolt-Adapter/dp/B0056403DE). I have no ties to the company, but I have used a ton of adapters and these just work with everything.
- Dock should be future-proof for Surface Pro 5, 6, etc. as long as they keep the main charging port the same, even if it's a larger Surface.
- Nice having two mini-display ports in the dock over one from the previous generation dock.
- Smaller foot print than previous dock.
- Charges Surface while docked (same as previous gen).
- No mouse lag at all (if you have ever tried a dock that connects through USB and noticed the mouse-lag, you know how annoying that can be)!
- Scaling is still whonky, but this is more of a Surface thing than a dock thing. If you dock/undock a lot, be prepared to reboot or sign-out A LOT. Like every time, unless you don't mind your resolution being all messed up. Microsoft really needs to figure that out.
- Very picky about mini-display adapters. I tried half a dozen and only Fosmon brand would work. With the right ones it does work great, but still it can be a pain figuring out what works.
- Screen occasionally will flicker very briefly if you unplug and replug from USB ports.
My setup is: 2x 1080p screens with the Surface on as a 3rd monitor. I've not tried higher resolution monitors. Overall, I like the dock. The cons can be a little frustrating, but the pros out weigh them in my opinion. It's possible the issues will get fixed down the road as Microsoft does release firmware updates through Windows 10 for the dock. I will update my review if/when that happens.
The scaling issue is not a Surface or Dock related issue. This is a Windows issue that will be greatly fixed in the Fall Creators Update (free update) coming soon. I'm on the Insider Preview Edition that is testing the new scaling features and it works fantastic! It's about time!!
0 of 0 people found the following review helpful.
Work Great IF IF IF you use the right cable (DP to miniDP!)
By Amazon Customer
This product is excellent. I initially had some issues but I figured them out myself. The fact that there were issues is why I put it at 4 stars. It functions like 4.6 stars now really.
The entire issue for me was the cable. I had an HDMI to miniDisplayPort cable which worked but would frequently (as in every other day) require a total restart of the Surface, unplugging the dock, and unplugging the monitor to rectify. It was very annoying. More often than not I'd come home to connect my Surface and it just wouldn't connect to the monitor. It always connected rapidly to the keyboard, mouse, and speakers as well as anything I plugged into USB.
I read some people talk about this, so I got a DisplayPort to miniDP cable, which seems to have nearly fixed it. The display is also cleared and has more options to customize the monitor screen resolution. I would have assumed it would all be identical to HDMI, but the DisplayPort is much better.
I do occasionally have to disconnect the magnetic connection and reconnect it for my monitor to show but I have not had to restart anything or put in too much effort to get it to work exactly as I wanted.
I highly recommend it and I recommend you get the DP to miniDP cable (or try one if you have any issues). Reduction in a start for the HDMI cable not working or for them not formally recognizing this issue.