|Microsoft Surface Pro (Intel Core i5, 8GB RAM, 256GB)
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|Microsoft Surface Pro 4 Type Cover R9Q-00001 ultra-thin backlit keyboard
|Microsoft Surface Pen- Platinum
Microsoft Surface Dock (Compatible With Surface Pro 3, Surface Pro 4, Surface Book, Surface Pro, and Surface Laptop)
Most helpful customer reviews
485 of 506 people found the following review helpful.
I pretty much confirmed my suspicions in that most were doing ...
I must admit that I was leery at first reading all the of the negative reviews, but I really needed the option of a dock and I couldn't help but think that Microsoft, while not infallible, wouldn't put out a product so inferior as described by others. Once again, let me state that I know Microsoft puts out software with issues, etc, etc, etc, blah, blah, I chose to have a little faith in them. Well, it is my opinion that the majority of the negative reviews are user error. After I read some of the success reviews, I pretty much confirmed my suspicions in that most were doing it wrong. You must use an "active" mini display port adaptor if you have older monitors. Following the suggestions of others I used the http://www.amazon.com/gp/product/B00EDSZYII?psc=1&redirect=true&ref_=oh_aui_detailpage_o01_s00 adapters and works like a charm. I now have 3 monitors (the surface screen and two external monitors. I just simply connected them, went to my display settings and arranged them in the order I wanted them and that was that. The scaling is perfect, it simply just works. Again, I suspect that those with issues are using "passive" mini display adapters. Passive don't have the electronics built into the cord and the signal gets lost and compromised creating a failure.
2/5/2016: update- still performing flawlessly.
130 of 134 people found the following review helpful.
Works great with the right display adapters
By Techno T
**Updated 8/15/2017** Please see updated review notes at the bottom of this review.
The Surface Dock is really the only quality option for docking your Surface. Microsoft discontinued the Surface Pro 3 docks that locked in on the sides, so this is our only choice for a dock that charges the Surface and outputs to multiple displays, etc. Here is my pros and cons:
- With the right mini display adapters it works great. Tested many adapters and only Fosmon brand worked every time (VGA - Fosmon HD1826 Mini DisplayPort (Thunderbolt) to VGA Male to Female Adapter, White, or DVI - http://www.amazon.com/Fosmon-HD1823-DisplayPort-Thunderbolt-Adapter/dp/B0056403DE). I have no ties to the company, but I have used a ton of adapters and these just work with everything.
- Dock should be future-proof for Surface Pro 5, 6, etc. as long as they keep the main charging port the same, even if it's a larger Surface.
- Nice having two mini-display ports in the dock over one from the previous generation dock.
- Smaller foot print than previous dock.
- Charges Surface while docked (same as previous gen).
- No mouse lag at all (if you have ever tried a dock that connects through USB and noticed the mouse-lag, you know how annoying that can be)!
- Scaling is still whonky, but this is more of a Surface thing than a dock thing. If you dock/undock a lot, be prepared to reboot or sign-out A LOT. Like every time, unless you don't mind your resolution being all messed up. Microsoft really needs to figure that out.
- Very picky about mini-display adapters. I tried half a dozen and only Fosmon brand would work. With the right ones it does work great, but still it can be a pain figuring out what works.
- Screen occasionally will flicker very briefly if you unplug and replug from USB ports.
My setup is: 2x 1080p screens with the Surface on as a 3rd monitor. I've not tried higher resolution monitors. Overall, I like the dock. The cons can be a little frustrating, but the pros out weigh them in my opinion. It's possible the issues will get fixed down the road as Microsoft does release firmware updates through Windows 10 for the dock. I will update my review if/when that happens.
The scaling issue is not a Surface or Dock related issue. This is a Windows issue that will be greatly fixed in the Fall Creators Update (free update) coming soon. I'm on the Insider Preview Edition that is testing the new scaling features and it works fantastic! It's about time!!
1 of 1 people found the following review helpful.
It is easily dislodged. I have one at home and one ...
By J. Jacoby
You don't have a lot of choices if you want a dock for your Surface. I think the connector is silly. What's up with Microsoft's fascination with magnets? They use a magnet to hold the connector in place on the side of the Surface. That's it. Not enough. It is easily dislodged.
I have one at home and one at the office. The one at home seems to work OK, but the one at the office can't drive more than one monitor reliably. The second one randomly stop and starts. This thing aint cheap, so it is a big disappointment. I solved the monitor problem by working from home.
UPDATE: I am not changing my rating, but I was able to get the monitors working with this dock by purchasing different cables. I don't know why the new cables worked, but the displays work just fine.
The magnetic connector that connects the dock to the Surface is still an issue for me. I use a 1TB external USB 3.0 harddrive since the internal drive is so small (mine is 256GB). Recently I started having intermittent connectivity problems with the external drive. I would get messages that the drive was inaccessible. Microsoft tried to help, but could not. I connected the drive to my Dell laptop and after 40+ hours of running Chkdsk, the drive is recovered (and now backed up). This is really concerning. I suspect that repeated interruptions to the connection (through the dock cable) messed up the drive. I am going to start carrying two drives and keep them synched. I don't trust this dock.