Canon Office and Business MX922 All-in-one Printer, Wireless and mobile printing
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The Canon PIXMA MX922 Energy Star Wireless Inkjet Office All-in-One Printer prints in black and white at 15 ipm, in color at 10 ipm, and can output a borderless 4.0 x 6.0-inch photo in 21 seconds. Print borderless photos right at home using the 9600 x 2400 color dpi. Use the automatic double-sided print feature to print on both sides of the page and cut your paper consumption by as much as 50%. The built-in disc tray lets you design and print your own custom CDs, DVDs, and Blu-rays. Its Full HD Movie Print feature takes a frame from an HD movie recorded on a compatible EOS, PowerShot, or VIXIA camera or camcorder and prints it as a photo, ensuring you never miss a photo opportunity while shooting video. The MX922 features a scan resolution of up to 2400 x 4800 dpi optical. Plus use the built-in copy function to duplicate photos as well as documents.For any further queries, please reach out to Canon's technical support number at 1-800-652-2666.
Most helpful customer reviews
2652 of 2743 people found the following review helpful.
This is an exceptional piece of technology. Canon has been my first choice for years.
That said, I don't try different brands so I can compare them, so I may be biased. My camera equipment is Canon (for many years) and so my last printer was a Canon IP6000, purchased in 2006, for printing 4x6 photos (and documents). It worked great until recently when it suddenly slowed way down, which is what prompted me to go shopping. Naturally I read the reviews for Canon printers (and some other brands) and it appeared that this one was the newest technology and already had favorable reviews, including from people with home businesses.
Now, let's switch gears. My printing needs have diminished over the years as I have become increasingly more digital in document storage, online financial transactions, etc. Basically, if I can do it digitally, then that is the route I take. This includes my photo collection which is stored on my iPad for showing off. :-) I also bought a CanoScan 8600F (flatbed scanner) in 2006, which is still in use.
So, imagine my very pleasant surprise when I discovered the awesome speed and stream-lined functionality of the multi-sheet scanning feature! If one sets up a directory (in the accompanying software utilities) ahead of time, then it's as simple as loading your documents, hitting either start button (black or color) and very quickly a pdf file shows up in the pre-set directory. Did I mention it has an ethernet port and is quickly (and painlessly) recognized on the network once the drivers are installed? I don't like Wi-Fi for home networking, I prefer ethernet (gigabit speed) when ever I can get it, so this port was a big plus for me. All of my computers see and work with the Fax driver, Printer driver and Scanning driver.
Now, let's mention some little things that make this machine great. I never turn it off as it has a low-power state (automatic after a few minutes of inactivity) where everything powers down with only one small, blue light glowing. If I send something to the printer it immediately comes to life, takes a few moments to warm up and (this is cool) the paper output tray *automatically* opens and the extension support flips out! It's the little things that make me smile. :-) Also, if I place one or more documents in the scanner slot (while in low power mode) then it instantly springs to life and takes a few moments to warm up.
Having stated that I print less and less these days, I must say I was impressed with the ink cartridges. They all have small, red LED lights that confirm they are plugged in correctly and in working order! Another smile. :-) Now I don't FAX much these days, but it's nice to know that it is hooked into the "clone" line through my PhonePower VOIP adapter (2 ports) and therefore is available upon demand. Oh, btw, the top lifts up like a flatbed scanner also, so I guess I will be donating the CanoScan 8600F soon.
Final analysis: This machine's capabilities pleasantly exceeded my expectations, even after reading the specs and reviews. It has proven to be fairly equal in functionality to the Xerox multi-function machine at work, but at a fraction of the cost. The only thing it can't do is print 11x17, but that isn't an issue at this time. I will try to get back in a year to report on it's longevity prospects.
UPDATE: I have knocked the rating down to 4 stars because there is no secondary sheet feeder. (My rating for this is actually 4.5 but that choice isn't available). Occasionally I have need to print on 8.5 x 14 (legal). With this unit one must remove the regular paper from the lower (main) paper tray, extend it out (at least they did build that into the unit) and load the 8.5 x 14 paper. I suppose I have been spoiled by top (secondary) sheet feeders on previous printers, so this is a small let-down. I guess I assumed the scanning feeder could be used as a secondary sheet feeder (for printing) but due to the design of the machine it cannot.
UPDATE, 11-24-13: I had occasion to send my sister a letter today (she hates email) so I typed one up and hit the print button. I have not printed anything for several months, and the print cartridges are now 7 months old. My letterhead includes a small photo of a sunset over a local river at the bottom. After hitting the print button the machine woke up, flipped out the print tray, spent a minute doing a self-diagnostics, then printed out my one page in about 7 seconds. Apart from a slight smudge at the top (probably due to inactivity for several months) the letter printed out flawlessly, including the photo. I reprinted the letter and there were no smudges or flaws. Since I have not needed "legal" size paper anymore, I am changing my rating to 5 stars since this machine is doing everything I need it to do.
UPDATE, 05-25-14: I lost my mother on Feb. 1 and inherited her estate. I was forced to move temporarily from WA to KY to liquidate the estate. My first priority was to set up my office so I could deal with the legal, financial and medical accounts and issues. I am also Trustee so there were many Will disbursements to deal with. I did not bring my MX922 from WA, instead I bought a new one once here. After 4 months of scanning, copying, and printing, I can now say I have given this machine a workout, including the printing function. It has performed most excellent. I also needed to buy more ink cartridges and discovered an alternate source (here on Amazon) for cartridges that are: (a) a fraction of the cost of Canon cartridges, (b) still have the same red LED's on them that communicate with the printer and (c) are relatively CLEAR, so one can see how much ink is left. I still cannot comment on photo printing as I am all digital these days when it comes to photography. But I can give this unit 5 stars for being a workhorse in all other areas! I can also say that if one schedules their need for printing envelopes in batches, this unit does that professionally as well.
UPDATE, 08-24-15: Earlier in the year I decided to start creating my own greeting cards (using CorelDraw) and printing out 5x7 photos for b-day gifts to relatives and friends (from PhotoShop). Both machines are still working great, and they produce exceptional photos. There are settings within the Canon print drivers that one can play with to improve the photo quality as well. I can also endorse the much cheaper ink cartridges that I buy from Blake Printing Supply on Amazon. I have gone through 2 sets (10 cartridges in a set) and they work great as well. For those wanting to find them, do a search on Amazon for "MX922 compatible ink cartridges" and look for Blake Printing Supply.
80 of 85 people found the following review helpful.
This is a great printer . . . until you get a paper jam; then it's a great paper weight!!!
I wish I could give this atrocity of a printer 0 stars. I've had my share of run-ins with printers over the last couple of decades or so, and plenty of paper jams along the way. Most resolved within minutes. One especially tricky jam took me 30 minutes, a pair of tweezers, and loads of patience, but I got it working again.
What I've never had is a printer that completely stops working because of a simple paper jam!
I've owned this printer for about 4 months when I had a paper jam last week. I turned off the printer, removed the stuck piece of paper, canceled the print job, and turned the printer back on . . . and got the Support Code of Death: 6000.
Since then I have literally spent hours, HOURS, of my life trying to fix this issue. I have read all the detailed instructions on the canon support website, followed them, with a flashlight I might add, all to no avail. I've combed numerous websites, repeatedly done a hard reset while also restarting my computer, and nothing, NOTHING has worked.
This seems to be, in part, because there's no easy way to access the feed rollers from above. Every other printer I've ever owned has allowed you to pop it open so that you have complete access to the feed rollers. This almost always allows easy removal of any stuck pieces of paper. This printer does not allow for that. You can access the feed rollers from the bottom by removal of the paper trays (just make sure you don't accidentally cause a spring to fall out cause getting it back in is a nightmare) which is of limited usefulness, or, you have to try to cram your hand into a small opening in the front of the printer. Utter stupidity in design.
This may be one of the reasons why this brand of printer has been plagued by just such problems for many years. It's a fact of life that everything has to break down eventually, I mean, entropy, it's not just a buzzword! But I think we can all agree that a printer should last for more than four months and that a simple, routine paper jam should not be enough to cause it's untimely death.
Also, for those of you who might be inclined to think I'm too simple to understand how to fix such a basic problem, my husband, who is a lead software engineer with almost 20 years of experience in industry (and I know, software is not the same as hardware, but it's a printer, and he's very familiar with those) ended up being "What the %#%*$#%&&!!!!" because he couldn't figure it out either. What I'm saying is this: if two reasonably intelligent mammals who know how to properly frame their internet queries and follow instructions can't, after many hours, get this thing working again, it's probably not worth the time, effort, or your hard earned money.
1158 of 1240 people found the following review helpful.
Solid printer with great features but a large footprint
By Amazon Customer
I always buy the all-in-ones that are able to automatically print duplex and that include a fax since I still need to fax upon occasion. In the past I've had HP, but haven't had great experiences with their printers lately (the last one I had starting failing one month after the 1 year warranty expired. HP said "tough luck" essentially, even though I read that my issues were VERY common with their products. They had no sense of ownership...). So I moved on to Canon.
This model, while shorter than my past printers, has a bigger footprint. My husbands exact remark when I unpacked it was "So I see you decided to go with the small model." Yes, he's a bit sarcastic :) .
What is great about it so far (I haven't played with all the features yet; I'll update as I do that):
1. Unpacking it is relatively easy. It's bulky and a bit heavy, but Canon put it in a bag. So you can lift up the handles and it pulls the printer right out of the box. This is the first time I've seen this. It was so much easier than my printers in the past where I had to smash my hands down in the box, try to get a grip, and then try to coax the printer out of the box.
2. It was very easy to install. The install takes about 14 minutes, but the install program warns you of this. And since all you have to do is wait it's very easy.
3. It has a user guide that comes with the printer. Now don't get too excited - it's not printed. BUT it is added to your system upon installation and the sw that is installed on your system also has links to it online. This is the first time I've actually found it easy to get a user guide since they stopped providing the printed copy in the box. I may actually like it better than the printed copy since it's just a click away. And I'm a person who uses the guide since I like to use advanced features
4. It is bluetooth capable. I find this is the easiest way to print pictures from my phone (even my 6 year old can do it) so this is a plus. Do I wish the bluetooth was built in? Yes. But since I had an extra adapter laying around this wasn't an issue. I plugged in the adapter and it instantly was ready. So easy.
5. It is wi-fi ready and the wi-fi works. This was the first thing to go on my last printer, so working wi-fi makes me happy. We'll see how long it lasts, but I haven't heard of major issues with the Canons so I'm not worried.
6. It is cloud ready. I set it up to connect to Google Cloud Print. And I put that app on my tablets. So now I can easily print from my samsung tablet. The setup was easy to do - I followed the steps in the user guide.
7. The tray that catches the paper can fold up to stay out of the way when you aren't printing. I like this because I've got pets and I hate the thought of fur getting into my printer. And, the best part (and my favorite gee-whiz feature hands down) is that it automatically opens when you send a print job. I l-o-v-e that. It's the little things in life, right? :)
What I'm not so crazy about: The menus and lack of touch screen. Maybe it's because I'm changing brands, but the menus are not as intuitive as I'd like. I find myself referencing the guide more than I'd like to so I can find what I need in the menus. And since it's not touch screen you've got to navigate using a keypad off to the side. I find that cumbersome. But I'm sure I'll get used to both these things as time goes on. Oh, and I wish someone would invent a black printer that didn't show every dust particle. Ooh, a stainless steel printer would be nice; it would then match my kitchen appliances and look quite snazzy in my office.
So far I've set up multiple computers, printed wirelessly, printed via cloud, printed via bluetooth, printed pictures and set up my fax preferences. I haven't scanned or faxed yet, but all the printing has been good quality. It's a bit quieter than my HPs which is nice. And the starter ink that was included seems to be going a long way.
When I get a chance I'll put it through the paces (I WILL try every feature in the guide. I'm just one of those people) and I'll update my review. In the meantime, I definitely recommend the printer for ease of setup and solid performance.