Echo Show - Black
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|3-Year Protection Plan plus Accident Protection for Echo Show (delivered via e-mail)
|Original Stand Holder Wall Mount Bracket For Show Home Speaker - Change (Camera's) Angle and Protect Your Show Home Speaker Charger Cords Organizor, Easy to Install (Black Solid Metal)
|2-Year Protection Plan plus Accident Protection for Echo Show (delivered via e-mail)
Voice responses from Alexa are now enhanced with visuals and optimized for visibility across the room. Call or message your family and friends that also have an Echo or the Alexa App, get the news with a video flash briefing, see your Prime Photos, shop with your voice, see lyrics with Amazon Music, browse and listen to Audible audiobooks, and more. All you have to do is ask.
Echo Show has eight microphones and beamforming technology so it can hear you from across the room—even while music is playing. Echo Show is also an expertly tuned speaker that can fill any room with immersive audio powered by Dolby. When you want to use Echo Show, just say the wake word "Alexa" and Echo Show responds instantly.
Make hands-free voice calls to any of your contacts, or video calls to friends and family who have an Echo Spot, Echo Show, or the Alexa App. When you're busy making dinner, just ask Alexa to place a call from your Echo Spot to anyone. You can also enable Drop In for when you want to connect instantly with other Echo devices in your home or closest family and friends. For example, you can drop in to ask what time dinner will be ready, see the baby's nursery, or check in with a close relative.
For news and information you can see and hear, just ask Alexa for your video flash briefing from CNN. Curious about the latest movie trailers or need a how-to video? Just ask.
Echo Show helps keep you organized at home. Start a timer in the kitchen and watch as it counts down, or easily see and manage your family’s calendar. Sign in to the Alexa App to take your to-do and shopping lists with you. Just add an item to the list from home, and whoever is out shopping will see it added instantly on their Alexa App.
Powered by Dolby, Echo Show is fine-tuned to deliver crisp vocals with dynamic bass response and expansive sound. Watch as the display comes alive to show song lyrics, custom stations, curated playlists, and album art with Amazon Music. Listen to tens of millions of songs with Amazon Music Unlimited.
Echo Show also connects to Spotify, Pandora, iHeartRadio, and TuneIn—giving you voice control for all of your music. Echo Show is Bluetooth-enabled so you can stream other popular music services like Apple Music from your phone or tablet.
Equipped with eight microphones, beamforming technology, and noise cancellation, Echo Show hears you from any direction–even while music is playing.
When you want to use Echo Show, simply say the wake word, "Alexa" and Echo Show lights up and streams audio to the cloud. The Alexa Voice Service is then leveraged to recognize and respond to your request instantly. If you have more than one Echo Show, Echo, or Echo Dot, Alexa responds from the Echo you're closest to. If you want to limit your interaction with Alexa, simply turn the mic/camera button off.
Use Echo Show to see a live camera feed from the nursery or your front door. Turn on the fan or dim the lights from the couch—all without lifting a finger. Control multiple devices at scheduled times or with a single voice command, like locking the doors and turning off the lights when you go to bed (Coming soon).
Echo Show works with smart home devices such as cameras, lights, fans, thermostats, garages, sprinklers, and more.
Alexa—the brain behind Echo Show—is built in the cloud, so she is always getting smarter. The more you use Echo Show, the more it adapts to your speech patterns, vocabulary, and personal preferences. And because Echo Show is always connected, updates are delivered automatically.
Skills add even more capabilities like making a dinner reservation with OpenTable, requesting a ride from Uber, tracking your steps with Fitbit, trying a new recipe from Allrecipes, and more. New skills are being added all the time. You can also see ratings and reviews to learn what other customers are saying about skills in the Alexa App.
Most helpful customer reviews
849 of 892 people found the following review helpful.
It has extreme potential
So first off, let me start by saying, my family and I are all Apple everything. MacBook’s, Apple TVs, Watches, all iPhones, etc. You name it. We use it. But once I saw that the Echo Show had a screen I was so GAME, this was also after the HomePod from Apple was released (no screen). I wanted to try it out so badly, I have a few regular speakers but never bought a home smart speaker before, so this was entirely and completely new for me, and let me tell you, so far so GOOD.
Just like Apple, the packaging was very nice, lots to open and unwrap, all clean and dust free. The set up was okay, it took a while but my Wi-Fi is not the best so It could have just been personal reasons. And once it turned on I was like, “uhhhh what do I do now”. It was just a screen and nothing really happened besides a little video beforehand on what it can do. I started to ask it questions and downloaded different skills and what not and it became easier to use.
The quality of the auto is amazing, it gets very loud stays very clear. The 7in screen is also very high definition, as well as the 5MP front camera. I then downloaded the Alexa app and video chatted some people which was so awesome to do so in the kitchen as I was just cooking and cleaning, etc. It felt very futuristic.
Now if you’re looking for something mind-blowing and life changing this is not for you. This is a massive step for the Echo devices and I am very happy to own one. It’s enjoyable and easy to use. The more skills you download the more I found out it can do so much more than I really thought. I like the news apps and the sound making apps.
Aesthetically speaking it looks so sweet, clean and futuristic just sitting in my kitchen with the home screen always on and ready to be talked to. And I probably love that the most. Just a little "smart-home-TV-speaker" just chilling in my kitchen. This device and future ones have so much potential in the home and can really change the way we live. I really enjoy being an early adopter of technology to see which direction we are headed in and this is a great start. Amazon is seriously killing the game and I am so excited for their future! Another PLEASED customer!!
-The Alexa app, sorry to say, but it's absolute garbage. The UI is okay but it has a lot going on and it isn't too helpful. It's very slow and when you tap some settings it says it doesn't work, or check your connection, etc. Every option you press on the app must load and buffer which is very annoying. They really need to fix and update the app because that's where you manage 100% of what you're doing on your Echo Show.
- I wish it worked with Apple Music ha ha ha... wishful thinking. I know.
- I love the “Do Not Disturb” setting. You can turn it on/off from your Echo Show and the Alexa app. I don’t want friends/family video chatting (dropping in) on me drunk at 2:00 am when I am sleeping.
-I like that you can change the background home screen, but wish it was brighter. I can’t really see it too much.
- “Voice Training” never works for me and I want it to work!
-I turned on the voice purchasing feature and it’s easy to use. The only thing I do not like is it will show one item and then you must say Alexa next, Alexa next, Alexa next as it’s going through each option 1, 2, 3, etc. It’s a lot of work. You can just use the screen to swipe through the items but I want to use my voice not my fingers. Also, the password option is nice because you have those friends that come over and say “Alexa, order 10 Xbox’s and then your bill is $3,000.00 and it’s not funny…
-I added my work to the address list and it’s a great feature to show you the traffic and how long it would take to get to work. It also shows alternative routes on the same page. Very useful.
-I still use Amazon music everyday with the lyrics on the screen, very cool to watch.
-I downloaded a few games to play by myself and with others. It’s fun but not very practical sitting around a little box with people playing games on it.
-The video calling/dropping in is my all-time favorite feature. I use it all the time and my family drops in on me all the time and I’m like oh hello there! Awesome feature! But you need to be safe and careful with it. Make sure you read on what it does and how to turn it on/off for certain people.
YouTube is NOT supported anymore on the Echo Show AHHHHHHHHH! I didn't really use YouTube much, but if you like to watch music videos, cooking lessons, etc or just free music in general you can't anymore.
1951 of 2081 people found the following review helpful.
Maybe I was expecting more...
I've been updating my review and will continue to do so as I've noticed updates and get more hands on experience. After separating my expectations from the actual capabilities of this device I've come to the conclusion that the Show still had me wanting more despite it's capabilities.
I currently own the original echo which is in my living room, a dot in my bedroom, and one at work. I have lights, fans, a thermostat, security cameras, surround sound, fire sticks, fire tv box, fire tablets and TVs all connected to my Alexa devices. Of course I had to buy one with a screen. I'm a big fan of Alexa, the products have become a routine part of my day. As soon as the Show was available to preorder I ordered one without any hesitation.
Initially I wanted to put my show on a 70 inch TV stand by my 60 inch TV where my original Echo was. I figured it wouldn't look bad because I could use it as a digital picture frame also. I don't have end tables and quickly came to the realization that viewing a 7 inch screen from 8 feet away wasn't going to work for me. My Show now sits on my kitchen counter. I figured I'd get more use out of it in my living room because most of my Alexa enabled devices are in there and generally I spend more time in my living room than the kitchen. A few people mentioned why don't you put it on your desk. I honestly don't spend much time in my study, if I am at my desk I'm already on my computer and wanted the Show where I would get the most use out of it.
This device was marketed as a hands free companion in the kitchen for things like recipes. My frustration is when I ask it to pull up a recipe it's inconsistent. Sometimes it wants to send the recipe to my phone, sometimes it wants me to swipe down on the screen to access the cooking directions and ingredients. Why can't I just say Alexa scroll down? Why do I have to touch the screen? Why does it have to send the recipe to my phone for me to view it when the Show already has a screen?
As of now I've seen videos with CNN, Reuters, and Fox news during my flash briefings. There was a software update on 7/15/17 and now I've also seen CNBC videos. 7/19/17 I noticed today Bloomberg is now showing videos.
You can display a photo, but it doesn't fill the whole screen, it has gray boarders which really make the picture look even smaller on a 7 inch screen and tacky. The slide show feature can be set through the touch screen. Apparently this depends on how you take your pictures IE cropping and landscaping modes.
Personally I think 7 inches is too small to watch a movie from any fixed location unless it was maybe a foot or two from my face so take that in to consideration when determining where you might put one. *Update* Some of Prime's videos are widescreen meaning you only get to use about half of your already small 7 inch screen to watch them. I noticed this while trying to watch 13 Hours Soldiers of Benghazi while I was cooking. This is cellphone size small.
Navigating through prime videos can be a chore. You can't say the word movie, you have to say video. When selecting options by number from the screen you have to be careful with what you say. I said something like play movie one thinking it would understand that the movie with a 1 on it would play. Instead it started playing a song. I had to say Alexa stop. And then go back through the voice navigation to Amazon Prime videos, then find my movie, then ask Alexa to play it.
The problem with Youtube it pulls the most popular video that is close to your description based off of key words. It doesn't go to exactly what you are asking it to pull up. Example Alexa show me Donald Trump's latest speech on you tube. It pulled a video from May 2nd which was 2 months ago. This is because the search uses keywords in this scenario Donald Trump and Speech. Then it pulls the most popular or viewed videos.
*UPDATE* and this is a very significant one. As of 9/26/17 3pm YouTube is no longer supported on the Show. What does this mean? The only two places where you can view streaming content now are Prime videos and your flash briefing. This has really killed the appeal of my Echo Show. This makes the Show the ONLY Alexa enabled device with a screen you can not watch Youtube, Netflix, HULU, or any other streaming service other than Prime videos from. Because it was an advertised feature that has been taken away I feel like a product that already had me wanting more is already taking away from it's limited capabilities and that is why I've changed my review back to a 3 star rating.
*Update* If you let it sit on the screen selection for a movie for more than a minute it will close out and take you to your home screen. This is frustrating because you have to go all the way back through the voice navigation to get back to Prime, find your movie from a selection of 3 choices per page, ask Alexa to get it to play, and if you say something wrong like Alexa play movie one you'll end up listening to music or being navigated some where else and have to start the process all over again. *Update* There are now voice tips at the bottom of the screen to help you navigate.
One thing I love about my dots and the original Alexa devices is that they are intuitive I don't have to use precise wording. My Show expects me to use precise wording to navigate and use quite a bit of features. I just left the kitchen trying to get it to go to the dim screen. I used multiple variations of turn off the screen which sometimes works.I kept getting the response sorry what device? After several attempts to get this command to work I gave up and walked out of the kitchen frustrated. Maybe it's still learning from me? *Update* I am still having issues with it not always recognizing the turn off the screen command.I also find myself constantly having to ask the Show to turn the screen off. I don't know why it keeps turning on without me using any wake words. I heard it wake when my dogs went in to the kitchen this morning 7/19/17, yet I can walk past it all day long and it doesn't wake.
The show does everything you've come to love with your original echo devices, despite it's beautiful display, you'll still feel like you need a larger screen. If it was an option I'd buy one with a 10 inch screen.
The sound is hands down better than any other Alexa device. The show can put out some bass. For some reason when playing Prime movies any speech sounds a bit muffled and the sound output is significantly lower..
I placed an order with my Show and honestly it was fast and unlike my other Echos I could visually verify my order. I didn't have to pull my phone out, fumble with a keyboard, computer or tablet. I knew what I wanted said the name and probably in less than 30 seconds placed my order.
Being able to look at my lists calendar and reminders without having to pull my phone out is nice. I wish the calendar could show more than just one day at a time. Like my whole week or month. The show won't display your whole shopping list only 3 to 4 items on the screen at one time then you have to ask it to scroll down. *Update* As of 7/16/17 the Show displays 2 days on the calendar now and will scroll through events two at a time.
If you are a shopper like me that likes to browse recommendations your show will only give you a total of 12 recommendations which were no where near as accurate as my interests on my Amazon account usually are, actually they were way off. You can only view one product at a time. Basically the Show is only good for ordering when you know exactly what you want. It's not good with recommendations, and browsing items. You are limited to viewing items one at a time and then having to ask Alexa to scroll right or go right makes the process painfully slow.
I guess the best way to explain the show. Most of what the Alexa devices were using your phone for can now be done on the show's touch screen. I still find myself listening to my Show more than looking at it, which kind of defeats the purpose of a screen. My biggest frustration with the Show is instead of operating Alexa from across the room with voice commands I find myself having to stand in front of it, or walk to it then hovering over it to navigate through the screens. I still find myself pulling my phone out of my pocket or reaching for a tablet to pull up information rather than getting up walking to the device and dealing with the frustratingly clunky voice navigation. Most of everything we use now a days is wireless, we aren't used to being restricted to a certain area to use a device. I haven't felt this way since the landline was the only way to make a call and there were no such things as laptops, tablets, bluetooth, smartphones and other smart devices.
When using the video chat feature the Show gives you a full screen view of yourself before the call is connected and a smaller window like Skype once the call is connected. With the angle of the camera and my Show sitting on the kitchen counter I had to take a few steps back, maybe 5 feet from the device so that my head would show up on the camera. As a note I am 6" 2.
Why you might consider buying the Fire7 tablet before buying the Echo Show
I bought the Fire 7 tablet with Alexa for $30.00 during Prime day, now $49.99 (Same price as a Dot!) Here are some noteworthy comparisons. The show is limited to being plugged in to a wall and although it can be easily moved it will require a little planning as to where you might put one. The Fire 7 is obviously portable and has none of these restrictions. Both have a 7-inch, 1024 x 600 touchscreen. The Show blows the Fire 7's speakers out of the water. However you can use bluetooth with the tablet and compensate for the lack of sound quality on your device. In order to use Alexa on the tablet you have to hold down the home key for a few seconds then without using the wake word Alexa or Echo speak your command. This is a nice feature because it won't wake my other Echo devices, it will also give those worried about the always listening peace of mind. Plus it's one less thing to have to say in your list of commands. I found my tablet very responsive to my commands and could do ALMOST everything my Dot and Original Echo can do EXCEPT you can not use the newly enabled voice call feature, which to me is no big deal. Apparently you can not set reminders on the Fire 7. All of my home smart devices can be controlled from my tablet by giving the same commands I use on my other Echo devices. You can not use the Show's video chat feature. Skype, Oovoo and a few other apps are options you can take advantage of. The Echo show when it displays cards and information the whole screen is filled, where as the Fire 7 you loose about 10% of the same image that is on the Show. However unlike the Show you can rotate your screen. For those that complained about the lack of HDMI output on the Show you can pick up a micro USB to HDMI adapter with the Fire 7 tablet and fix that complaint. For those that complained there was no way to cast to your TV with the Show and other Echo devices you can cast your Prime movies straight from your Fire 7 to your Firestick or Fire TV. *Update* As of 8/5/17 I've been able to use all of my Echo devices to control my Fire TV and Fire TV stick. You can access your tablet's apps via Alexa with the Fire 7, The Show has no apps. The fire 7 also syncs instantly with your other devices in Amazon's ecosystem. Unlike the Show you can watch Netflix, Hulu, Youtube, and other streaming services on the tablet. I find myself using my Fire7 significantly more than my Show. I don't have to be in the kitchen hovering over my counter and lets just face it even a limited Amazon tablet can do a lot more than an Echo device with a screen. Think of the Fire 7 as the budget friendly tap version of the show for $80.00 less than a tap and $180.00 less than a Show. If you are on the fence about shelling out $230.00 but want to experience the Echo screen hype this may be the way to go.
*Update* 9/21/17 Just as predicted Amazon is releasing a 10" Fire HD tablet with hands free Alexa for $80.00 less than a Show. Unlike the Show you can watch Netflix even command Alexa to open Netflix, Hulu, and Youtube, other streaming services on a 10" screen instead of the 7" on the show. With it's portability and always listening mode unless you have to have Amazon's video chat services. It seems like all the advantages are with the Fire 10 HD. If you are worried about the battery dying on always listening on the tablet just leave it plugged in all day and set it where ever you'd keep a echo show and pick it up when you want to carry it around. Considering I just bought a Show 4 months ago I'm going to wait for the reviews and possibly a nice discount around the holidays.
Just as a side note if you have Alexa devices and use the Amazon shopping app the Alexa icon on the top right of your screen will give you access to a mobile Alexa on your phone or tablet that can control your smart devices, read your Kindle books, read from your audiable library, Amazon music, check the weather, commute to work, briefings, schedule, purchase items, update your shopping list, play your prime music, ask questions, and use your skills anywhere you go not just on a wifi network. It's like a free Echo tap without the wifi restriction. You can now have access to Alexa in your car, if you have bluetooth built in to your car it's even better! To use this feature download Amazon's shopping app click on the Alexa icon at the top right hand corner and speak your command you don't have to say the wake word Alexa or Echo.
1009 of 1079 people found the following review helpful.
The best Echo yet, especially if you have elderly parents
This was really worth the wait. I bought the Echo Show for my parents, who are elderly, and have a variety of ailments. Since they have arthritis, and a few other issues, I didn't want them to go and answer the doorbell, just to find it's someone soliciting them to buy random junk. So, last year, I bought and installed the Ring Doorbell Pro in their house, which works very well. The Ring Doorbell Pro is hardwired and not battery operated. After the skill was enabled, I could tell Alexa to show me the front doorbell and a video feed automatically pops up. You really need a good Wi-Fi router with the Echo show as the video will be jerky since the video is very high quality. If you have a good Wi-Fi router, the video comes up very quickly and runs very smooth. I thought the doorbell would launch the app on the Echo Show automatically, but it does not. You have to initiate the connection yourself. Hopefully this will be an option in the next iteration of this skill. I can think of a whole bunch of ideas for this skill to do, but for a very first implementation, it works great with the hardwired version of the Ring Doorbell Pro.
The battery powered Ring products do not work as great though. When trying to connect the Echo Show to a battery powered Ring device, I get a message saying something like, " The camera is asleep and needs to wake up and it could take 30 sec". This happens with my Ring Stickup Camera. So, if you want the best experience, you should buy the Ring Doorbell Pro instead of the battery powered versions.
One of my parents just came out of the hospital and sometimes just doesn't have the energy to even pick up a cell phone when we call. So, we have another Echo Show, just for her, in drop in mode. This has really worked very well for us since she does not have to fumble and look for her cell phone if we need to call and check up on her. Also, we use to call her cell phone, but then we would find that the phone was not changed enough, so the call would end prematurely, or the call would not go through. All of those issues have gone away with the Echo Show. If she needs to call a family member, that's just a voice call away as well.
Right now, she can use her voice to call up movie and TV shows on Amazon Prime. Hopefully, Netflix, and other services, will also be forth coming. But for now, the shows on Amazon Video will suffice. I've outfitted my parents house with Homekit products from Philips Hue, Lutron, and iDevices, and all of them work flawlessly with the Echo Show.
One feature that I found by accident, that I have not found documented anywhere, is that if you hold down the mute button for about 3 or 4 seconds, than a user interface comes up that allows you to shut down the device entirely. A user interface that's says "Power Off" come up. Then you can either hot OK to power the device off or hit Cancel to go back to the main screen. We use the timer function a lot for preparing medicine and cooking food. When I set a timer, the Echo Show actually shows the timer on the screen. Therefore, I don’t have to ask it how much time is left every so often. I can actually see how much time is left. This may sound like a small thing, but it's really very helpful. You can even dismiss a timer with a swipe instead of saying cancel timer, or stop timer, when the timer goes off.
The Echo Show definitely isn't perfect. Even though the camera works well, I wish it could swivel so that you can fine tune the position of it. But all in all, for the scenarios my parents use it for, it works great for a first release. The ability to check in on someone that's bed ridden, and can't move all that well, even to pick up a cell phone, makes this a great device to own.
Unfortunately YouTube is not supported anymore because of a disagreement between Google and Amazon. Hopefully, this feature will be added back after an agreement is reached.
However, Amazon added a new feature to the Echo Show, and all Echo devices, that allows the user to call cell phone and landline numbers in the U.S, Mexico, and Canada for free. You don't need to buy anything else to make this happen. Previously, you needed to use one of the Echo devices, or the Alexa app, to make calls. Now, you can use an Echo device to call someone's cellphone, or a landline. This is great for those cases where video calling is not the best option. When you initiate a call on your Echo device, the person you are calling will see your phone number show up on their caller ID. They won't know you are calling from an Echo device.
You can either call using a direct number or using a name from your address book. Therefore, you can say, "Alexa, call mom at home", "Alexa, call dad's cellphone", etc. Or you can say, " Alexa call/dial 1-123-456-7890". If there are multiple people with similar sounding names, Alexa will ask you to confirm which person you actually mean to call. If you press the mute button on your Echo, then it has the same effect as pressing mute on your phone. Meaning, you can hear the other person, but they cannot hear you. While on the phone call, you can also tell Alexa to raise/lower the volume as well. When you are finished with he call, you can just say, "Alexa, hang up" and the call will be terminated. A phone call can only be made from a physical Alexa device. I have found it does not work from the Alexa app itself. But still, this is a great new feature that makes the Echo Show, and all other Alexa devices, worthwhile. Knowing a person, confined to bed, can call you, at any number in their address book, really gives some peace of mind.
Alexa is the gift that keeps on giving. Today, when going through the account settings to enable notifications for shopping, I noticed another option called "Your Voice". When enabling this new feature, Amazon has enabled you to train Alexa to recognize specific voices. Alexa really has voice recognition now. After training Alexa to recognize your voice, she can distinguish who is speaking by just their voice. To enable the feature, go into settings and click the "Your Voice" setting. From there, choose the Alexa device that you want to train. Then the user interface will lead you into speaking 10 sentences for the training process. After the training session, it takes about 20 minutes for Alexa to process the voice print. After that time, you can ask Alexa, "Alexa, who am I", and she will come back and say your name.
When doing the voice training, it's a good idea to unplug, or mute, any other Alexa devices in ear shot as they may respond to what you are saying. Also, turn the volume of the TV, or any other device, to mute so that other voices will not interfere with the voice training. In my household, this new feature appears to work very well. When we ask Alexa to play music, she will play music from the specific person's Alexa account. We don't need to specifically switch account anymore. For voice calling, Alexa now looks up the person she was asked to call in the person who is speaking contact database, and makes the call to the correct person. This was a great unexpected feature to find today.